Create greater awareness of healthcare and social care options and the range of services available. Support access to those services i.e. use of PODS, application process especially for people from diverse backgrounds or with specific needs Improve partnership working between services particularly social care, Safer Custody teams. Improve engagement rates into healthcare and reduce did not attend appointments. Assist with improving patient choice regarding healthcare interventions. Further support social prescribing and promote and manage Health Champions. In conjunction with EPIC establish and run specific patient forums particularly relating to post ACCT. Input into complex case meetings. Be responsible for logging and making referrals To offer appropriate support and guidance to patients and their families/carers To plan / organise work using own initiative, whilst being able to work as a valuable member of a team. To have excellent IT skills, to include Microsoft Office, Outlook and Excel To undertake general office duties to support the role Provide coordination of and participate in relevant internal and external working groups and provide project advice, expertise and support where requested.