Macmillan Benefits Support Worker
Salary - £14,546 - £16,327 (Grade 5)
Hours - 18.5 Hours per week working Wednesday - Friday
Contract type - Part Time, Fixed Term Contract until 31st December 2025 (with potential for further extension)
Location - Based at the Royal Shrewsbury Hospital
The Wolverhampton and Shropshire Macmillan Welfare Rights Service is seeking to recruit a Benefit Support Worker within the service for administrative duties. The City of Wolverhampton Council and Macmillan Cancer Support deliver this service in partnership. It provides advice, support, information, advocacy, and representation to people living with cancer, their family members, and carers. The service also provides appropriate benefits training to other professionals and volunteers as required.
Excellent organisational, IT, and communication skills are essential to support the work of the Welfare Rights Officers, as you will be expected to communicate effectively with Health Care Professionals, liaise with clients, and benefit administering authorities as required. A knowledge of the benefit claiming system would be an advantage but not essential.
For full details of the responsibilities and requirements of this role, please see the attached Job Description and Person Specification.
Should you wish to discuss this opportunity further, please contact Angela Pattison: email Angela.pattison@wolverhampton.gov.uk.
Our working arrangements
All council roles are allocated to either a fixed, field, or flexible work style. Some roles are agile, enabling and empowering employees to maximise their performance and productivity while maintaining a healthy work-life balance. Roles with a fixed work style work in a fixed permanent council location. Roles with a field work style are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible work style have a flexible base location to meet the needs of the business, allowing employees to work from a mixture of home or any council office, partner/client, or external location as required to meet service requirements.
Please refer to the Job Description for further information on the work style assigned to the role you are applying for.
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Attached documents
Job Description
Person Specification
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