The following content displays a map of the job's location - Shire Park, Kestral Way, Welwyn Garden City.
Closing Date: 14/03/2025
Job Category: Online
Business Unit: GB Head Office
What’s in it for you
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
* Annual bonus scheme of up to 20% of base salary
* Holiday starting at 25 days plus a personal day (plus Bank holidays)
* Private medical insurance
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About the role
This role will be at the heart of strategically improving the customer journey for the fast-growing online channel. It will be responsible for the day-to-day running, maintenance, and improvements of Search & taxonomy for the new clothing proposition within the grocery home shopping website, as part of a well-established search & browse team. Building and executing an optimisation navigation plan with the online commercial team based upon customer and trading KPIs. This role is also responsible for category-specific search optimisation, using analytics to identify and track customer and seasonal trends, reporting on weekly KPIs, working with our technology teams on continual improvements of our current tools as well as being a key part of building the strategic plans for the future of search and browse. Working in an agile working environment (full training given).
You will be responsible for
* Owning the online taxonomy customer journey by overseeing the accuracy BAU line mapping of all new lines. Building and executing a seasonal trading plan with the commercial team.
* On-site search optimisation for category-specific propositions, identifying and focusing on improving trending and key search terms.
* Building and using analytical dashboards tracking and reporting on weekly KPIs.
* Collaborating with multiple departments within the online space to build out a taxonomy that aligns with various key objectives.
* Building close and effective relationships with key teams across multiple disciplines.
* Spotting and implementing process and technological improvements within the work stream, including the writing and presenting of business cases.
* Owning and adapting taxonomy processes and procedures as the business grows and diversifies.
* Following our Business Code of Conduct and always acting with integrity and due diligence. Developing and leading a high-performing team, giving them the opportunities to be their best.
* Working in an agile way of working and continuing to improve operational efficiency.
You will need
* Previous e-commerce experience working in search and taxonomy desirable.
* Relationship management across cross-functional teams.
* Collaboration with multiple stakeholders.
* Identifying and driving forward opportunities.
* Flexibility and ability to place and organise.
* Passion to improve customer experience (taxonomist preferable).
* On-site search experience (preferable).
* Digital analytics (Adobe analytics preferable).
* Desire for continuous improvement.
About us
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
#J-18808-Ljbffr