Job Title: Employee Experience Manager Location: Bolton, Head Office
5 hours per week, Mon-Fri, 9-5
Hybrid Working: 3 days per week in the office
Contract: Permanent
This role will lead the People Services Operations Team, ensuring both HR operations and compliance processes are robust, efficient, and aligned with legislative and regulatory requirements.
The postholder will be responsible for all aspects of HR compliance, including safeguarding, pre-employment checks, and adherence to policies and procedures, while also ensuring the effective delivery of HR operational support throughout the employee lifecycle.
This role will also oversee the Data and Systems Team, ensuring HR technology and data management processes support efficient service delivery, compliance, and continuous improvement.
Oversee and manage compliance across all People Services functions, ensuring that all employees meet legal and regulatory requirements before starting employment.
~ Ensure the timely and thorough completion of pre-employment checks, including DBS checks, right-to-work verification, reference checks, and health screening.
~ Develop, implement, and maintain policies and procedures that align with safeguarding and regulatory obligations.
~ Oversee and manage the People Services Operations Team, providing guidance, regular 121s, objective setting, and wellbeing support.
~ Ensure accurate record-keeping and maintenance of all HR documentation, including contract updates, annual leave, statutory leave, and absence records
~ Maintain and develop the HRIS, ensuring data integrity, GDPR compliance, and efficient workflows
~ Monitor compliance performance, producing reports and analysis on key compliance and HR operational metrics, such as DBS renewal rates, training completion, and policy adherence.
~ Ensure all HR processes are aligned with the organisation’s safeguarding responsibilities, supporting safer recruitment and ongoing compliance monitoring
~ Lead on ad-hoc projects related to HR compliance and operational improvements
~ Oversee the Data and Systems Team, ensuring they provide secure and efficient access to HR systems, maintain data accuracy, and support HR analytics needs.
~ Ensure all employee data is handled in line with GDPR regulations and internal data protection policies, maintaining strict confidentiality and integrity.
Leads, manages, and participates in an annual performance review programme
Works, always, in accordance with the policies and procedures of the Outcomes First Group and statutory regulations applicable to the Group
Outcomes First Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all employees to work in accordance with this.
Ability to interpret and implement regulatory requirements into HR processes and policies.
Strong IT proficiency, including Microsoft 365, Cognos, and HR Information Systems.
Ability to analyse and present compliance and operational data effectively
Understanding of budget management and cost control within HR operations
Experience in managing safer recruitment practices, including DBS checks and right-to-work compliance
Experience of line management, with the ability to lead and inspire a team
Experience of contract management with external providers
Experience managing HR systems and ensuring data integrity and reporting accuracy.
Outcomes First Group is the leading provider of specialist education in the UK. We exist to give neurodivergent children and young people access to a great education that caters to their specific needs, abilities and aspirations.
There are three brands in our Outcomes First family: Acorn Education, Options Autism and Momenta Connect. Together, we educate, care for and support children, young people, and adults across the UK, empowering them to be happy and make their way in the world.
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Life Assurance
~ Pension scheme with options to increase your contributions
~“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
~ Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
~ A wide range of health, wellbeing, and insurance benefits
~100’s of discount options valid in the UK and abroad
~ Electric Car Purchase Scheme
~ Critical illness cover
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS