At Honda we embrace inclusion in our various policies, so whilst our contracts state that the hours are as required to fulfil the role with a minimum of 35 hours per week, we offer flexibility for when you work. The regular office hours are 08:00 – 16:00 Monday to Thursday with a half hour lunch break & 08:00 – 13:00 on a Friday. However, we offer flexibility of when you work with our daily flex-time start of between 07:00 and 11:00 providing that there is no business requirement.
Whilst there is no contractual right to work from home, the flexibility we offer is that you can request to work from home for a maximum of 50% of the working days in any one month, again providing there is no business requirement to attend the office.
Role:
The role will be responsible for the successful delivery of the new car Retailer Business Objective and Accessory Sales within the UK North Region. You will work closely with the Retailers in the assigned area to develop a strong Manufacturer/Retailer partnership whilst offering the necessary consultation and support to Retailers, in the delivery of our mutual objectives. The role requires full support and engagement of our Retailers with our Future Sales Programme, (launched as a pilot in April 2024), with full Retailer integration planned in June 2025.
This is a geographical role which requires the candidate to have knowledge and understanding of the local market including competitor activities. The role will also require a day to day working relationship with your Honda Area Customer Manager (ACM), Honda Finance Area Operations Manager, whilst proactively supporting the pace and dynamic required within the UK North team.
The role is also responsible for helping to achieve our Customer Satisfaction objectives in Retailer.
This role is field based and requires a full driving license and the ability to travel within the UK North Region and will require flexibility for overnight stays as needed.
Main Responsibilities:
* Maintain business relationships at all levels, business owner / management in each Retailer.
* Integration of yourself within the Retailer sales team, as a point of training, support and contact.
* Accountable for the achievement of the sales objectives on new vehicles (Retail, Corporate & Motability) and the Accessories target, including the implementation of countermeasures.
* ‘Future Sales’ ambassador which includes supporting/advocating our strategy at all Retailer levels as well as day to day support on training, process and reporting insights with Future Sales.
* Supporting the ‘Ready To Do Business’ (RTDB) programme including:
* Analysis and actions related to sales channel, model mix and stock.
* Evaluation of Retailer sales funnel and sales process.
* Driving Retailer activity including marketing at a local level.
* Clarity of HME-UK communications and related Retailer actions.
* Retailer staff training up to date.
* Retailer premises clean, tidy and relevant to existing new car campaign.
* Analysis and action related to Customer experience in Retailer, via Sales CSi metrics.
* Setting, monitoring and evaluating Retailer specific action plans.
* Support of wider Retailer meetings including BDR, FDR, Area and Regional Retailer meetings.
* Present/agreement of Retailer Business Objectives in line with HME-UK requirements.
* Share of best practice (e.g. activity and promotions) to help boost sales pace.
* Ensure Retailer marketing is integrated to UK advertising and meets our code of conduct.
* Timely and accurate submission of a bi-monthly / quarter sales forecast to your RSSM.
* In depth review of reporting and data systems including HVP, MCDS, Market/Financial View.
Qualifications, skills and experience:
Required
* Experience of selling and achieving commercial targets.
* Good communication and relationship skills – with internal and external contacts.
* Proven analytical skills to review data and provide quality information and actions to others.
* Broad knowledge of the sector including competitor activity.
* Able to both work alone and work in a team within your assigned geographical area.
* Driving licence and flexibility for overnight stays as required.
* Relevant experience to provide expertise and to ensure role credibility with Retailers.
* Understanding and support of the current Ki Auto Business Plan and related ASM activities.
Honda is committed to the principle of equal opportunity in the workplace for all employees, temporary workers, contractors, applicants and visitors. Honda also encourages respect for the individual differences and talents of others while making full use of one's own abilities, based on Honda's philosophy of respect for the individual.
At Honda, we value and celebrate diversity and are committed to being a fair, non-discriminatory company that promotes and welcomes the uniqueness and differences of people around the world. We recognise that a diverse workforce allows for different ideas and perspectives, and we encourage everyone to share them. We strive to foster a culture of belonging that is consistent with Honda's core values and lived out in the way we work and respect each other. For us at Honda, diversifying our workforce means increasing its overall strength by providing people with equal opportunities - regardless of personal characteristics or previous careers.
This commitment flows directly from the Honda philosophy and the belief that we are all working towards a common goal. Honda recruits, hires, trains and promotes the most qualified/experienced individuals at all levels without regard to race, origin, religion or belief, gender, sexual orientation, age, disability or any other protected characteristic.
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