Description
Aboutthe Role
The SeniorManager within Entertainments and Leisure will be accountable forthe smooth planning and operational delivery of our entertainmentand leisure proposition across our family breaks, live musicweekends and resort-based events at our MineheadResort.
From anentertainment perspective, this includes leading through allactivity for the entertainment teams, which covers Redcoats,performers, and our technical support teams. Managing the productdelivery for activities, events, large scale production shows,Intellectual Property (IP) content, varied visiting artistes andseasonal product.
On theleisure side, this includes overseeing all of our pool, sports& activities and fairground proposition.
On a day to day basis, you will lead the team to delivera memorable experience to our guests, focusing on fantastic guestexperience, high service standards and delivery of budget. Thiswill involve both setting and rolling our strategy for theEntertainment & Leisure team, as well as getting stuck in tosupport the teams operationally whereneeded.
Creatingan environment that allows your team to perform at their best anddeliver an amazing experience will be high on your priorities, aswell as constantly being on the lookout for opportunities.
AboutYou
We are looking for someone wholives and breathes guest experience. You should have strongexperience in a similar role within an Entertainment or LeisureEnvironment
You should haveexcellent experience in event management along with experience inworking with and building relationships with external industryexperts andsuppliers.
Strongexperience of being guest and customer facing is essential, as wellas dealing with a range of queries and sometimes complaintsdirectly.
Ananalytical mind with the ability to forecast and manage costs isextremely important for this role. You will always have thefinancials in mind but will balance this with keeping our guestexperience at the heart of your decisions.
You will need to be able to set strategicdirection for your team whilst also being happy to be involved inthe day-to-day operations, working closely alongside your teams tomanage any challenges that arise.
You should have excellent communication skills and beconfident engaging with teams at all levels. You should also have acurious mindset and not be afraid to challenge the statusquo.
Whilst your skills andexperience are important to us, your approach, mindset, andattitude are of equal interest tous.
Interested?
Ifthis sounds like the perfect role for you, we would love to hearfrom you. To apply, click the apply now button and we will ask youto submit your CV as well as a few words about why you would liketo work for Butlin's, what about this role excites you and what youwould bring to the role ifsuccessful.
Should you have any questionsor require any adjustments for this process, please emailcareersatbutlins@butlins.com.
AboutButlin's
At Butlin’s, we’re all about fun,excitement, and adventure by the bucketload! For over 80 yearswe’ve been delighting hundreds of thousands of guests each year,whether on a non-stop action family break or our epic Adult onlyBig Weekenders.
Ask any of our team, past andpresent, and one of the best things they’ll say about working atButlin’s is our culture! We’re all about providing our guests withan Altogether More Entertaining and Fun Break, brought to lifethrough our three mighty values.
So, if you want a rolewhere you Create Smiles, where you aren’t afraid to Get Stuck Inand where the team genuinely Cares For Each Other – this could bethe perfect fit for you.
There has never been amore exciting time to join Butlin’s!