German speaking Tour Operations Executive
Location: London
Ref: 4239GO
Company Profile:
A well-established tour operator based in North-West London specialising in creating tours in Great Britain and Ireland.
Responsibilities:
An exciting opportunity to be the main point of contact for clients and suppliers until the end of the tour ensuring the clients have the best experience.
Main duties:
1. Creating and preparing itineraries, quotations and costings for groups.
2. General bookings in tour plan and ensuring groups are placed in hotels.
3. Requesting services from suppliers as needed.
4. Admin of group bookings including but not limited to amendments, cancellations, and room lists.
5. Ensuring tours run smoothly from start to finish while making certain client requests are processed.
6. Negotiating rates with suppliers.
7. Issuing of documentation.
8. Processing invoices.
9. Providing 24-hour assistance.
10. Liaising with internal and external stakeholders/suppliers as necessary.
11. Creating strong relationships with clients.
Candidate's Profile:
1. Fluent in German (Written and spoken) – Essential.
2. Previous experience in travel, tour operations, events or hospitality.
3. Shows willingness to learn about destinations relating to tours.
4. Excellent communication and organisation skills.
5. Proactive, dynamic and ability to multi-task.
6. IT literate (MS Office).
7. Able to work as part of a team as well as take initiatives.
Salary: Up to £30,000 per annum depending on experience.
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