Closing date for applications: 17 Feb 2025
Interview date: 10 Mar 2025
Full-Time Fixed-Term Contract
Location: England - South East
The De La Warr Pavilion is seeking an experienced Data and Insights Manager to rationalise and optimise DLWP’s data for the purposes of audience growth and income generation.
The Data and Insights Manager will write a Data and Insights Strategy and Action Plan and lead the organisation on the implementation of that plan to meet audience development and income-generating goals.
They will take the lead on the continued development of DLWP’s engagement with Spektrix and other data platforms including training, new tools and integrations and sharing data trends and knowledge.
Key Responsibilities:
* Review, analyse and map our existing customer journeys, our data, systems and operations. These will include Spektrix, website and social media, transactional platforms including Shopify and Bleep and audience survey platforms Illuminate, Culture Counts and Survey Monkey to identify any efficiencies, duplications, lack of skills/capacity. Following the review work, write a Data and Insights Strategy that can be adopted by the whole organisation to grow audiences, streamline the customer journey, identify opportunities, grow income and support organisational goals.
* Create and deliver an 18 month Data and Insights Action Plan responding to targets and KPIs linked to the organisation's business plan and capital project.
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