Job summary
We are looking for an enthusiastic person to join the team providing clerical support and appointment bookings for the Radiology department based in Glangwili Hospital.
This is a permanent job hours per week.
The Radiology Department at Glangwili Hospital is a busy and varied department. Working with us you will be supported and encouraged to reach your full potential within the team. The Department provides a range of diagnostic imaging services to the community.
Main duties of the job
As part of the clerical team, you are the first person that our service users encounter therefore, you must possess excellent communication and organisational skills, and be able to prioritise your workload and meet deadlines.
The position involves a range of clerical duties including meeting and greeting the service users at the reception area, booking appointments and any other clerical duties required to provide the best service possible for the service users and community.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 23/09/24
Person Specification
Qualifications and Knowledge
Essential
1. Level 3 qualification or equivalent with relevant experience
2. Experience of working in an administrative environment
Desirable
3. Working knowledge of Windows-based application Microsoft Word
Experience
Essential
4. Experience of working within an administrative role
5. Organisational skills with an ability to plan own workload and meet any deadlines
6. Dealing with the public and experience of answering telephone calls and responding to queries
7. The ability to work under pressure and to remain calm at all times
Language Skills
Desirable
8. Welsh Speaker (Level 1)