Are you an experienced Engineering Manager / IT Service Delivery Manager with a passion for creating efficient and cost-effective solutions? If yes, then join us as we expand rapidly, offering exciting career development in a dynamic, collaborative, and supportive environment. We are seeking a dedicated leader to join our team and play a critical role in managing and supporting our engineering teams, enhancing service delivery, and driving operational excellence. Salary: £40,000-£55,000 (negotiable based on experience) Location: UK (eligible to work in the UK required) Key Responsibilities: Lead and manage engineering teams, ensuring they are fully prepared for all scheduled shifts, including day, night, in-hours, and out-of-hours work Oversee job quoting, with training available as needed, and manage job opportunities and billing processes within our CRM Monitor Profit & Loss on jobs, working closely with our finance team to ensure that all projects meet margin targets and scope is accurately billed Foster a collaborative, open communication environment that encourages feedback and teamwork. Skills & Experience: Self-motivated, highly organized, and calm under pressure Strong understanding of data cabling; knowledge of retail tech (e.g., EPOS, digital signage) is a plus Proficiency in Outlook, Excel, Word, PowerPoint, and browser-based CRM systems Excellent communication skills adaptable to both technical and non-technical audiences Experience in labour management and a network of engineering contacts is highly desirable Sales and business development experience is advantageous Salary & Benefits: £40,000-£55,000 annual salary £2,000 annual out-of-hours bonus 23 days annual leave bank holidays Birthday leave Company laptop, phone allowance, remote access tools Group stakeholder pension and WPA cash benefit scheme Access to company van or pool car (if required) All applicants must have a clean driving license and pass background checks. We are equal opportunities employer. If you're ready to make a significant impact in a fast-paced environment, apply now and be part of our exciting journey ADZN1_UKTJ