Customer Delivery Driver, Supermarket Assistant
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About The Role
As one of our Customer Delivery Drivers, you’ll bring quality Waitrose produce and Partner-led service directly to our customers’ doors. You will embody our ethos - passionate Partners serving food lovers. When not on the road, you'll support the shop team with tasks like stock replenishment and housekeeping, contributing to the shop's efficient and friendly operation. Due to the nature of the role, applicants must be 18 years or older.
Key Responsibilities
* Start your day in store, checking delivery routes.
* Load and prepare your van for deliveries, ensuring all orders are grouped for efficient delivery.
* Complete vehicle safety checks, maintaining compliance with road safety and health regulations.
* Represent the Waitrose brand with excellent customer service on the road.
* Assist customers with shopping and build rapport based on trust and service.
* Support the shop team with general shopkeeping tasks when needed.
Essential Skills/Experience
* Full valid B-Category UK manual driving licence with no more than 6 points.
* Excellent customer service skills.
* Good time management skills.
* Ability to handle physical tasks like lifting crates and moving cages.
* Self-motivated, adaptable, and able to work independently.
* IT literacy.
Desirable Skills/Experience
* Previous driving experience, especially with chilled vehicles, is a plus.
About The Partnership
We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re committed to building a happier world through our purpose and shared ownership. We focus on retail excellence, innovation, and diversity, fostering an environment where everyone can thrive and be themselves.
Additional Information
Some roles require pre-employment vetting, including DBS checks and financial probity assessments. We encourage early applications as vacancies may close early. We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts—discuss these options with the hiring manager during your interview.
Additional Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industry: Retail
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