We are Optimised, a team of 140 people driven by passion to create a positive impact and make a real difference in the world!
With offices across the UK in Ashby, Blackpool, Bristol, and Sittingbourne, and our team of engineers working nationwide, we pride ourselves on delivering impactful solutions to optimise the world’s transition to net zero and beyond.
We recognise that the climate emergency is the greatest challenge of our generation, and we're driven both personally and professionally to be a force for positive change.
We deliver a range of integrated energy and sustainability solutions spanning Carbon Impact, Utility Management and Building Optimisation that help our clients achieve their decarbonisation goals whilst delivering significant returns on investment.
As a certified B Corp, we place purpose before profit, upholding the highest standards of social and environmental performance, diversity, inclusion, and accountability in everything we do.
At Optimised, we know that our people are our greatest asset. That's why we offer a flexible, fun, and supportive environment where everyone has the opportunity to perform to their best. We’re always looking for individuals who share our values and are passionate about making a positive impact.
As we continue to grow, we need more dedicated people to join our mission. If you're driven by purpose and ready to contribute to a better future, we’d love to hear from you!
About the role
We are looking for an individual with experience in the energy industry with a love for data, detail and building relationships to join us.
As a Bureau Analyst, you will play a key role in validating utility invoices and meter readings, generating insightful reports, and ensuring seamless tenancy changes for our clients.
We’re seeking someone who thrives in a data-driven environment. You should be highly detail-oriented, proactive, and confident in communicating with clients and stakeholders at all levels.
What you’ll actually do
* Provide an excellent client experience to internal and external stakeholders
* Check invoices and tariff-based validation on all components of electricity, gas and water invoices
* Maintain internal systems with accurate energy and client data
* Analyse invoices and costs against previous periods and review and identify anomalies
* Raise queries and resolve errors with suppliers when invoices are incorrect
* Process and follow up on change of tenancies
* Produce portfolio-wide reports and deliver to clients
* Drive continual improvement in our billing systems and processes
We understand that candidates have varying experiences, and it is unlikely that all aspects of the role description will be an exact match. Please don’t be deterred if that is the case – we’d love to hear from you if you are passionate about our vision and have relevant experience.
As well as our values-led and inclusive culture, we also have a great benefits package:
* EV car and cycle to work schemes available
* 25 days annual leave increasing to 28 days with length of service (+ bank holidays)
* Option to buy/sell up to 3 days holiday each year
* Contributory pension scheme (5% Matched)
* Life Insurance
* Private Medical Insurance
* Enhanced Family Leave policies
* Award-winning Employee Assistance Helpline and Online GP Service
* Annual Railcard
* Annual flu jab and eye test
* A professional development and sustainability allowance
* 1 day off paid each year to volunteer for a charity of your choice
* Up to one professional membership fee paid for by the Company each year
* Reward for introductions scheme
What you’ll be able to offer
* Previous experience of working as a bureau analyst is desirable
* Experience of working within a finance or data-driven role including invoicing and/or billing
* Strong analytical skills with an interest in detail
* A strong working knowledge of Microsoft Excel, with the confidence to manipulate and format data using formulas
* A solid understanding of all components of a utilities bill and/or metering would be highly desirable
* Excellent communication skills, with the ability to discuss and resolve complex issues with suppliers, clients and internal stakeholders alike both digitally and in person
* Eligibility to work in the UK
* An open and approachable manner, backed up by high moral and ethical standards
* Passion for social or environmental issues
* Proactive attitude that brings drive, energy and passion to the role
* The ability to work in a fast-paced environment and be a strong team player
* Strong resilience and positivity particularly in challenging situations
* Accountability to yourself and others
* High IT literacy skills
* High attention to detail
Interested?
If you are interested and think you can help us achieve our mission to net zero, please apply here or send your CV along with a covering note to careers@optimised.net
Recruitment agencies
We will not consider CVs or speculative proposals from any agencies therefore we kindly request you not to contact us.
We are committed to creating an inclusive and flexible working environment, that promotes diversity. We encourage you to apply even if you may not have all the experience listed in the advert or seeking an alternative working pattern. We recognise that talent comes in various forms, and we are committed to providing opportunities that create an environment of growth, diversity, and inclusion for everyone.
If you have a medical condition or an individual need for an adjustment to our process, and you believe this may affect your ability to be at your best - please let us know so we can talk about how we can best support you and make any adjustments that may be needed. In your application, please feel free to note which pronouns you use.
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