We have a truly unique opportunity for an experienced & determined individual to make a difference to Holmesterne, working alongside our existing sales team.
As a National Account Executive the main scope of your job will be:
* A hands-on sales support, customer service and account management role. A great introduction to FMCG sales where you will learn the fundamentals and grow.
* You will support the sales team with day-to-day account management (70% of your time).
* Working with all the key business functions, you will gain good exposure to production, technical, NPD, procurement, operations, and finance.
* This will require you to support the management of existing customer accounts, helping develop them in line with the business strategy to ensure sales budgets are met.
* This role is about farming current accounts, with future scope for new business development/hunting new business.
* After a successful probationary period, you will be given a group of smaller customer accounts to allow you to learn, develop and hone your account manager skills.
Main Responsibilities:
* Key Account support
* Help resolve day to day issues where necessary
* Monitor shared inbox and manage the delegation of workload
* Organise sample requests for key accounts
* Communicate customer forecasts to the Planning team
* Update monthly KPI tracker
* Support the new pricing communications
* Support in the communication of new or delisted lines
* Work with NPD to develop bespoke products for customers when required
* Work with Technical to ensure all customer technical requirements are met
* Maintain and update how-to guides and identify areas for process improvement
* Aide in the preparation for customer meetings
* To be fully knowledgeable about all products and services
* Maintain a customer database, keeping it up to date and accurate with precise information relating to each account
Knowledge / Qualifications:
* Proficient in Microsoft Office, especially Outlook, Excel, and PowerPoint
* Prior experience of SAP is favourable but not essential
* Proficient in the English language
Who are we looking for?
Either an applicant who has at least 2 years relevant administration and sales support experience, or an applicant who is at the start of their career and would like an insight into a fast-paced sales environment.
* This is an office-based role 5 days a week. 40 hrs per week 9am-5.00pm Mon-Fri
* Salary Band - £28k to £30k DOE
* 25 days annual plus 8 public holidays per annum
Closing date for applications is the 28th February.
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