Technical Support Engineer/Product Support Engineers Fluid Power Products & Systems £35K - £42K negotiable depending upon experience + benefits, pension, bonus.
On behalf of our Client we are seeking candidates for an office based internal technical support engineer for Hydraulic & Pneumatic Fluid Power products and solutions. To be successful, you will require experience and understanding of a range of these products such as hydraulic motors, pumps, valves, actuators, and sensors etc, in order to provide technical knowledge to the internal sales team and external customers whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. Ideally you will have knowledge of a wide range of Fluid Power products and solutions, enabling you to provide product advice regarding their application.
As the Technical Support Fluid Power specialist you will deal with customers by phone and email, respond to and handle all product technical enquiries, interpret specification detail, offer suitable products and alternatives, along with quotation. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small and dedicated team environment engage in other duties.
Knowledge and Experience
* Experience within fluid power industry.
* Fluid power product knowledge.
* Attention to detail.
* Good working knowledge of Microsoft Office and data entry systems.
* Experience in similar sales/customer service environment.
* Ability to work in a team.
* Good time management.
* Use of Microsoft Office and CRM systems.
* Assist with Tele sales and other proactive sales activities.
* Experience with a Mechanical/Hydraulic/Pneumatic engineering role, or a background in Fluid Power component distribution would be an advantage.
To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion.
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