TheSecurity Servicessupport all care groups and corporate services Trust wide. At the heart of what we do are the people, we support, who are actively and meaningfully involved in their own departmental services.
This customer facing role requires excellent interpersonal and telephone skills, the role includes interaction with internal staff, external agencies and our partners and occasionally members of the public.
Due to the nature of the wider services within the department, confidentiality and protecting information skills are highly sought after within this role.
Key duties for the post include assigning access control security levels, maintaining spread sheets and databases, administration of dedicated inbox, reviewing and gaining additional information, reports and other available data.
Issuing ID cards (cover and at large scale annual inductions) To conduct data quality checks on all systems, to action and escalate where necessary. To report issues and problems, liase with our CITS and Estates teams and with external contractors.
The role requires extensive experience of Microsoft Office packages (Word, Excel, Power Point, Publisher and Access etc.) and working knowledge of Outlook / 365, MS Teams.
An understanding of legislation relating to all department service sections and previous experience of using and operating databases and bespoke systems (including bespoke software such as MS Access, Datix, Terminus, Unit 4, Micad) would be advantageous.
This role sits within the Security Services reporting to the Head of Security, working closely with the rest of the Security Services Teams.
· Assign user access cards
· Manage expired cards
· Revoking access for lost cards or terminated employees
· Set access levels for different areas within the Trust.
· Monitoring system activity for potential security breaches
· Troubleshooting basic access issues.
· Provision of annual induction (large staff intakes)
· Cover for the ID badge service to create user ID cards
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK
For further information please visit:
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
This advert closes on Sunday 2 Mar 2025