Albany Beck is an award-winning consultancy specialising in Technology, Risk and Compliance primarily within Financial Services. We work with top tier Investment Banks, Asset Management firms, Hedge Funds and Fintechs.
We are currently seeking a Business Change Manager to work with one of our largest Global Banking Clients.
Responsibilities:
* Provide design thinking and expert knowledge supporting deliverables that underpin our strategy.
* Help to develop optimal business solutions that deliver customer centric outcomes as well as scale and efficiency within the enterprise.
* Responsible for investigating operational issues, problems, and new opportunities. Finds and presents effective business solutions through improvements in aspects of business operations and business systems.
* Recommend improvements / solutions to problems to Product Owner that are in line with VS objectives.
* Assess team backlog and provide clarifications and business insight into potential work items based on in depth understanding of business situation / context.
* Evaluate and provide assessment and alignment of potential work items in backlog to VS objectives and key results, specifying realistic target contributions to specific OKRs.
* Support the Product Owner to prioritise team backlog by providing insight based on business knowledge, investigations, and analysis.
* Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact.
* Build and maintain understanding of end-to-end business context around the product / services, including customer journeys.
* Build and maintain relationships with key operational stakeholders who use or are impacted by the product / services.
* Understand any business and policy constraints that need to be considered and assess the implications.
* Perform additional detailed E2E analysis (eligibility, touchpoints, integrations, dependencies, operational needs, security, regulatory & compliance requirements) where required.
* Assess and document business / change impact of potential work items in backlog on all teams (both up and down stream), factoring known external items, seasonal issues, other operational concerns, etc.), existing or committed work items, and other delivery dependencies.
* Capture and document functional requirements through various discovery activities (customer data assessment, stakeholder interviews, journey flows (incl. unhappy paths), business rules, etc.)
* Identify and document relevant non-functional requirements (based on regulatory requirements, accessibility standards, compliance and risk controls, technical standards, etc.)
* Support the Product Owners and QA & Testing Lead in defining clear criteria for acceptable final solutions for work to ensure new business and services meet business and user needs and are aligned with organisational goals.
Key Skills and Experience:
* To be successful in your application for this role, you will need to demonstrate the following:
* Work experience in dynamic and fast-paced environments, and/or other high-growth businesses in the Financial Services and/or Technology industries
* Be culturally sensitive and be passionate about building and working with diverse teams.
* A strategic thinker with strong execution skills with a proven ability to apply change management principles and methodologies to drive change in a regulated environment.
* An understanding of governance principles, best practice, and legal and regulatory requirements with a proven ability to identify risks associated with large scale change and transformation initiatives.
* Ability to think at a strategic level while simultaneously rolling up the sleeves to solve for key opportunities and problems.
* Strong communication, presentation, and interpersonal skills
* Ability to juggle multiple projects while maintaining an impeccable judgment and attention to detail.
* Excellent business and financial acumen, and ability to find and use data and analysis effectively to assist in fact-based decision making.
* Appetite/curiosity for exploration and constant update on market and industry trends
* Strong technical aptitude and ability to quickly learn new products, lines of business, processes, software, systems, and client needs.
* Ability to build strong relationships with a broad set of stakeholders across all levels within the organization as well as with key outside partners.