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Motor Auditor – Vehicle Repair and Engineering, Birmingham
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Client:
Aviva
Location:
Birmingham, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
97641633a291
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Motor Auditor – Vehicle Repair and Engineering – Salary circa £47,000
This role is ideal for someone with expert Motor Damage Engineering knowledge, passionate about coaching and supporting others to improve performance for our customers.
Are you a top-tier, ATA-qualified Motor Engineer with excellent communication, diplomacy, and motivational skills? Are you open-minded, balanced, and objective? Do you prioritize individual development and business progress? If yes, apply today!
About the role:
The main purpose is to motivate Aviva and external supplier employees to achieve sustainable improvements in safety, quality, and cost performance in motor accident repairs and total loss settlements.
You will use your technical expertise to identify opportunities across Motor Repairers, Engineers, and Total Loss teams. The role involves assessing development needs, providing coaching, training, sharing best practices, and creating action plans to embed improvements in all future claims managed, ensuring alignment with Aviva standards.
You will also provide assurance and insights to senior management to enable holistic change.
The role requires technical motor knowledge across standard, prestige, and commercial vehicles. You will prevent unsafe or poor-quality repairs and negotiate costs fairly for all parties.
As part of a team of 6 experts, you will influence around 200,000 customer claims with a spend exceeding £0.5bn.
Skills and experience:
* Extensive experience and current knowledge in motor repair and insurance, with ATA accreditation essential.
* Strong relationship management, diplomacy, and a balanced mindset.
* Commercial awareness and excellent organizational skills.
* Self-motivated with the ability to work independently.
* Proficient in Audatex.
Benefits:
We invest in our colleagues and offer:
* A starting salary of circa £47,000 (dependent on location, skills, experience, and qualifications)
* Performance-based bonus of 10%
* Generous pension scheme with up to 14% contribution from Aviva
* 29 days holiday plus bank holidays, with options to buy or sell up to 5 days
* Discounts on Aviva products and other retailers
* Up to £1,200 of free Aviva shares annually through our Share Plan
* Supportive policies including parental and carer’s leave
* Flexible benefits, including sustainability options like cycle to work
* Paid volunteering days and community engagement
* Wellbeing support and resources
Learn more and calculate your potential total reward using our salary calculator.
Inclusive workplace:
We welcome applications from all backgrounds. Even if you don’t meet every requirement, we encourage you to apply. We support flexible working arrangements, including part-time and job shares, and adapt locations, hours, and working patterns to suit our colleagues and customers.
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