Part Time Permanent Wellbeing Support Worker with Emmaus Suffolk
We are focused on enriching our local community through our community hubs and supported housing offer by enabling people to live well, be happy and safe. This key role within our established, experienced and dedicated support team will underpin the wellbeing support provided; improving those that we directly support’s skills in relation to their independence, creating stability in their lives by ensuring full access to resources and improving their mental health as a result.
Taking a lead on referrals, building and maintaining positive relationships with all partnership agencies, whilst ensuring full compliance in relation to policy and legislation.
About You
* You will be passionate about supporting and improving others’ lives every day.
* You will be experienced in supported housing schemes and positive move on procedures.
* You have experience in providing consistent and correct advice in relation to housing, social care and independent living arrangements for vulnerable adults.
* You will be able to think pro-actively in a fast-paced crisis intervention environment, being able to make robust decisions with strong thresholds in a calm professional manner at all times.
* You will be a creative and innovative thinker that embraces a positive team working environment.
If you would like an informal chat about the role, please contact Emma Lawer, Community Manager on 07393 583914:
Emmaus Suffolk
Location: Emmaus Suffolk
Accountable to: Community Manager
Responsible for: All types of Companions (the Emmaus term for resident) and Community Hub attendees and volunteers.
Hours of Work: 30 hrs/week, 4 days/week on a 6-day rota, normal office hours will include occasional Sundays, Bank Holidays and evenings on a permanent contract.
Overall Purpose of the Job
Taking a person-centred and positive risk-taking approach to enable people to maintain and improve their wellbeing, independence, effectively manage and improve their personal safety and improve their social, emotional and mental wellbeing and comprehensively integrated with the running of a successful social enterprise.
Budgetary Control
Emmaus communities aim to be financially self-sustaining, the Wellbeing Worker is expected to contribute towards this goal, adopting ‘value for money’ principles.
Main Duties:
* Focusing on supporting the wellbeing of our residents.
* Work pro-actively with all residents, using Inform to track their person-centred Outcome Stars.
* Empowering and up-skilling residents to move on positively into private accommodation and potential work opportunities.
* Supporting the other members of the Wellbeing team with the range of Wellbeing Hubs as required.
* Ensure that a weekly and monthly schedule of activities working with the other Wellbeing Workers.
* To support people with their vocational options which may include access to services offered through the Department of Work and Pensions (DWP).
Main Responsibilities:
* Help provide the opportunity for creative and emotional social interaction and enjoyment.
* A strong and inclusive team player, working with the Community team to identify any hidden support needs and refer accordingly to a wider multi-disciplinary team whilst positively representing the organisation at all times.
* Monitor the effects and impact of the activities programme and write brief notes on each individual/group activity session undertaken through a web-based system and feed back to deliver our contractual obligations.
* To provide pro-active community support to people experiencing homelessness, rooflessness and or sofa surfing in relation to their Housing, Health and Vocational opportunities.
* To be able to relate to people exposed to social crisis by having the ability to empathise, respond and find solutions to their problems by applying a sound knowledge of what is available throughout the county and accessing services.
* To support people with their housing and health options working with other agencies where appropriate.
Social Enterprise
* Collaboratively work with the Community Manager to develop individuals by increasing wellbeing and developing volunteering opportunities within the social enterprises.
* Maintain a cohesive, seamless and effective working relationship with all department leads.
Developing Wellbeing strategies for participants
* Hold a case load of residents as required by the Community Manager.
* Participate in 3 monthly catch ups with volunteers and NRC’s, on a 121 basis.
* Build positive relationships and secure a range of interventions with partner agencies to address and improve substance misuse, mental health, physical health, sleep routines, eating habits, personal hygiene and financial well-being.
* Identify hidden needs and offer routes internally to improve financial responsibility, nutrition and cooking skills, familial relationships, tenancy sustainment/life skills and harm reduction in areas such as offending.
* Support all residents in their leisure and social activities, improving wellbeing and creating healthier lifestyles.
* Actively support all participants progression in, through and out of Emmaus Suffolk.
Community
* Assist with referrals, risk assessments and waiting lists.
* Assist the Community Manager in maintaining volunteering levels of 90% or above.
* Develop and maintain relationships with local and national referral agencies to ensure volunteer positions are maintained.
* Responsible for day-to-day problem solving and conflict resolution, taking appropriate disciplinary action in a fair and consistent manner when necessary in line with community policies and procedures.
* Consistently implement and maintain procedural and policy standards within the community.
* Assist with the health and safety of all premises and grounds.
* Work alongside staff, all participants within the Emmaus Suffolk Community.
Proactively welcome customers and visitors.
Policy Implementation and Development
* Responsible for the implementation of policy and procedures for the community to ensure compliance with all relevant legislation.
* Responsible for compliance with the conditions of license, fire safety, companion risk assessment and volunteer risk assessment, food hygiene, legionnaires and any other relevant health and safety legislation.
Administration
* Maintain day-to-day administration, including but not limited to all companion records and volunteer records.
* Maintain individual companion records, including induction, contact logs and monthly data collection on wellbeing.
External Relations
* Identify, develop and maintain good local community relations, promoting the ethos of Emmaus where possible through external talks and presentations.
* Liaise with other relevant outside agencies and involve them in the Community where appropriate.
* Develop and maintain the Community’s relationship with the Emmaus movement at regional, national and international levels.
Other Duties
* Participate in a weekly work rotation to ensure wellbeing support is available across the ES Community, when the business is open providing cover as and when required and respond to incidents relating to health and safety, security and emergencies.
* Perform any other tasks or duties deemed necessary by the Community Manager or Chief Executive.
* Ensure that policies and procedures are adhered to at all times and effective monitoring systems are in place.
* Cover for the Community Manager’s absence.
General
Emmaus works with vulnerable people. Staff and volunteers must observe the proper demarcation and professional boundaries while performing their role.
The Wellbeing Worker will strive to preserve good working relationships with staff, volunteers, companions and the trustees, keeping the appropriate key personnel well informed of significant matters relating to the Community.
We expect you to carry out your job responsibilities in an environmentally aware manner. Our aim is to ensure all resources are utilised effectively and efficiently. You will be expected to apply sound ‘value for money’ principles in undertaking purchasing or supply of goods and services.
In Emmaus, volunteers are an important resource and make a vital contribution to Emmaus’s aim to take action to help disadvantaged people. You will be expected to encourage, develop and support volunteer involvement in our work.
Shift patterns are flexible and determined by requirements of the community and social enterprise. The rota will typically be available two weeks in advance.
Person Specification
Essential
Education:
Good general education to include Maths and Basic qualifications in health and safety, first aid, English GCSE or equivalent food hygiene.
Skills:
* Full driving license.
* Effective written and verbal communication skills.
* Mediation skills.
* Effective administrative skills, organisational and time management skills.
* Competent IT user including Microsoft Office Packages.
* De-escalation skills and conflict resolution.
* Ability to identify and mitigate risk.
* Ability to work on own initiative.
Experience:
* Understanding of housing benefit and supported housing procedures.
* Experience of working with vulnerable adults.
* Experience of supporting individual progress using complex and challenging behaviours outcome-based tools and techniques.
Applicants:
Please send your CV and a detailed cover letter outlining why you are interested in the role and how your experience matches what we are looking for. Applicants who do not include a detailed cover letter will not be considered.
* Shortlisted candidates will be asked to attend for interview and will be expected to respond to a scenario using their support experience and strategies, followed by a question and answer session with a small panel.
* All applications will be acknowledged and unsuccessful candidates will be informed as quickly as possible.
* Emmaus Suffolk is a small charity and it is regretted that feedback will not be possible.
Pay: From £17,637.83 per year
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