Senior IT Infrastructure Engineer
Looking to take the next step in your IT career?
As a Senior IT Infrastructure Engineer, you’ll be a key member of the IT team, managing and maintaining our systems and networks. This is a great opportunity to grow your skills and take on more responsibility in a supportive environment. You will have the opportunity to take a lead on vital projects, modernising the current infrastructure, and provide top-tier support to enhance the learning experience. You'll step into a leadership role when needed, acting as the go-to expert for complex challenges and guiding a dedicated tech team to success.
This role is perfect for someone with solid 3rd-line support experience or an experienced 2nd-line engineer ready to move up. This is more than just a job—it’s your opportunity to shape the future of the technology landscape and help steer the college towards a digitally empowered future.
This role is offering a salary of circa £36-39k plus benefits and will be on-site in Grimsby 5 days a week.
Key Responsibilities:
1. Lead and Support: Act as an escalation point for complex IT issues, helping the team troubleshoot and resolve problems.
2. Maintain Systems: Manage and support our physical and virtual servers (VMWare) and cloud services like Azure Active Directory, SharePoint, and Teams.
3. Project Work: Contribute to IT projects, such as network upgrades and cloud migrations, helping modernize our infrastructure.
4. Ensure Security: Apply critical updates, manage firewalls, and ensure compliance with Cyber Essentials standards.
5. Hands-On Problem Solving: Troubleshoot network, Wi-Fi, and system performance issues.
6. User Support: Assist staff and students with IT issues and create guides to help them use systems effectively.
7. Take Initiative: Step in for the IT Manager when required, gaining leadership experience and guiding the team through challenges.
What You Bring:
1. Experience in 3rd-line support or a solid background in 2nd-line support with a desire to advance.
2. Knowledge of Windows Server, Active Directory, and Microsoft 365.
3. Experience with network infrastructure and cloud systems.
4. Strong troubleshooting skills and the ability to solve complex problems.
5. A proactive attitude and good time-management skills.
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