We are looking for an Grain Customer Service Administrator to join the Frontier team, based in Witham St Hughs, on a permanent, full-time basis. We are open to hybrid options for this role, with the right candidate working 3 days from the office and 2 days from home.
You will be proactive, adaptable and demonstrate a proven ability to multi-task and meet deadlines. In addition, be able to process fluctuating volumes of work, remaining focused at all times.
The Benefits
1. Competitive salary
2. Opportunities for a mixture of home and site working (to be agreed with Line Manager)
3. 25 days holiday per calendar year with option to purchase 5 more days
4. Dedicated Learning & Development team to support you and your career
5. Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
6. Increased Maternity, Paternity & Adoption leave benefits for eligible employees
7. Life Assurance scheme and pension plan with employer contributions of up to 7%
8. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers
About You
9. Possess an assured and professional manner with strong communication skills
10. Excellent attention to detail
11. Able to handle telephone calls proficiently, communicating at all levels
12. Enjoy using your own initiative to solve problems
13. A self-motivated, flexible, and effective team player
Your Role
As a Grain Customer Service Administrator your role will involve:
14. Delivering a first-class service to suppliers and customers
15. High volumes of data entry
16. Resolving both internal and external queries both by email and telephone
17. General duties as part of the Grain Admin and Customer Finance departments
18. Preparation of documents via Mail Merge