Front of House & Customer Service Advisor Guildford Starting £26,000 Commission Our client is a high-end beauty clinic with sites in Guildford, seeking a Front of House Person to join their growing team. The successful candidate will work five days a week on a full-time basis, including one day of a weekend. The salary for this position starts at £26,000 plus commission, with On-Target earnings circa £30,000 Key Responsibilities: Warmly greet clients and notify assigned beauty therapist/podiatrist of their arrival Welcome walk-ins, address inquiries about services, and schedule appointments based on availability Handle appointment bookings and upselling, both via phone and email Input staff rotas into the booking system Update client details on our client's booking system, including telephone numbers, email addresses, and payment information Assist with stock control and support Provide assistance with end-of-day procedures Support Clinic Managers with various tasks as required Requirements: Previous experience in Front of House or reception duties Ability to work efficiently and be self-motivated A quick learner with a desire to develop skills and progress within the company Proficiency in computer applications such as Outlook and Word, along with experience in appointment booking systems Positive 'can-do' attitude and strong interpersonal skills Ability to build and maintain professional relationships Excellent phone etiquette and fluency in both written and spoken English Package: Competitive salary & Commission 28 days of holiday, including bank holidays Pension scheme Opportunities for career progression and transfers within the organisation Discount on products and treatments Commission on all retail products sold Increased holiday entitlement based on length of employment If you are passionate about the beauty industry and have experience in a similar role, we would love to hear from you. This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.