We are looking for an experienced CRM manager to work with Retention campaigns.
Role Overview:
We are a cozy CRM Team that provides onboarding and retention service to a constantly growing customer base. We welcome you to implement a communication strategy with current customers, find the differences in user journeys based on user’s behavior for different markets, and convert them into regular touch points.
Key Responsibilities:
* Increase customer retention and engagement on our product (cross-team collaboration);
* Execute and manage multichannel Campaigns and Newsletters;
* Analyze and improve all active Campaigns;
* Continuously work with user segmentation strategies to ensure we have the right message in the right place;
* Generate new ideas, validate and implement them to make a positive effect on key metrics;
* Conduct A/B tests of business hypotheses via the launch of new communications.
Ideal profile for the position:
* Experience as a CRM Manager / Email Marketing Manager for 1+ years (b2c; iGaming will be a plus);
* Strong knowledge of Marketing Effectiveness metrics across the customer journey;
* Proficient with any Customer Engagement Platform;
* Understanding of user segmentation;
* Basic knowledge of logical operators, HTML, and API;
* Being goal-oriented & customer centric;
* Being on trend with Internet Marketing;
* Upper-intermediate English or higher.
The company guarantees you the following benefits:
* A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in;
* Competitive compensation and regular career development reviews;
* A flexible working hours and remote working options, you'll enjoy the freedom that the company provides;
* A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
* Financial assistance for professional development, helping you stay ahead of the curve and love your career path;
* Educational Allowances that give you the opportunity to expand your knowledge and experience;
* You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
* A comprehensive health insurance plan depending on your current location;
* Referral program with financial rewards for bringing top talent to the company;
* Engaging in team-building activities and corporate parties.
Interview process:
* HR Interview with the recruiter;
* Final interview with the team;
* Final decision.
If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!
Job Specifications:
Remote
Location
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