Job summary An excellent opportunity has arisen within the Assessment & Treatment Service for Adur, Arun and Worthing. We are looking for a well-organised, efficient secretary to be an effective member of the team. The role includes typing of medical correspondence and other general administration tasks as well as occasional reception duties. It is a busy role with a varied workload and therefore we are seeking an individual who is able to work independently and is enthusiastic, flexible and creative in their approach. Preferably you will have experience in a medical setting or have administration experience elsewhere. You will have RSA II or relevant experience that you can demonstrate in audio/copy typing, have good communication skills and be able to organise your workload and time effectively. The successful candidate must be proficient in the use of Microsoft Office including Outlook, Word and Excel. Main duties of the job Based at our Swandean site in Worthing you will work as part of a multi-disciplinary team providing a full secretarial service including: Providing a comprehensive, high quality secretarial service to doctors and clinicians Organising client appointments, updating calendars, booking interpreters as necessary Dealing sensitively with people, both on the telephone and in person, taking accurate messages and relaying them to the appropriate people and/or taking follow up action as required using appropriate initiative Providing reception cover for visitors at our other team bases as required About us The Assessment and Treatment Service, Adur Arun and Worthing provides a Monday to Friday 9am to 5pm service for people experiencing mental health difficulties in the community in partnership with a wide range of health services. The successful candidate will be joining a team of 16 administration colleagues who are committed to delivering an effective administration service. Date posted 16 April 2025 Pay scheme Agenda for change Band Band 3 Salary £24,625 to £25,674 a year Per annum pro rata Contract Permanent Working pattern Full-time, Flexible working Reference number 354-AC-21076-C Job locations Chanctonbury Building Worthing BN13 3EP Job description Job responsibilities Managing clinics by booking new and follow up appointments. Making clinic changes as required to accommodate leaves and sickness. Amending appointments as requested by patients. To ensure that filing/scanning is carried out on a regular basis. To maintain good communication with the clinical team, as well as patients and members of the public. Dealing with telephone enquiries from patients, relatives, GPs and other departments within the Trust and other hospitals. To liaise with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner. To liaise with other secretarial staff, particularly within the same directorate. To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing from staff, patients and the general public Job description Job responsibilities Managing clinics by booking new and follow up appointments. Making clinic changes as required to accommodate leaves and sickness. Amending appointments as requested by patients. To ensure that filing/scanning is carried out on a regular basis. To maintain good communication with the clinical team, as well as patients and members of the public. Dealing with telephone enquiries from patients, relatives, GPs and other departments within the Trust and other hospitals. To liaise with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner. To liaise with other secretarial staff, particularly within the same directorate. To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing from staff, patients and the general public Person Specification Qualifications Essential NVQ 3 or equivalent RSA 3 or equivalent experience and evidence of further practical experience or equivalent Good standard of secondary education; GCSE at Grade C or above or equivalent Knowledge/Experience Essential Proven experience of a range of secretarial procedures Experience of producing documents to a high standard of presentation with good accuracy Experience of maintaining office systems Experience of working as part of a team Person Specification Qualifications Essential NVQ 3 or equivalent RSA 3 or equivalent experience and evidence of further practical experience or equivalent Good standard of secondary education; GCSE at Grade C or above or equivalent Knowledge/Experience Essential Proven experience of a range of secretarial procedures Experience of producing documents to a high standard of presentation with good accuracy Experience of maintaining office systems Experience of working as part of a team Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Sussex Partnership NHS Foundation Trust Address Chanctonbury Building Worthing BN13 3EP Employer's website https://www.sussexpartnership.nhs.uk/ (Opens in a new tab)