Job Description
Are you passionate about ensuring business stability and resilience in the face of disruptions? We're looking for an Operational Resilience & Continuity Lead to drive our resilience strategy and safeguard esure’s operations.
In this leadership role, you'll be responsible for developing, implementing, and continuously improving our Operational Resilience Framework—ensuring we can withstand and recover from disruptions, whether they stem from technology, processes, or external factors.
What You’ll Do:
* Lead the development and ongoing management of esure’s Operational Resilience Framework, ensuring we operate within agreed impact tolerances beyond the 2025 regulatory deadline.
* Own and maintain key resilience documentation, including policies, processes, standards, and operating models.
* Work closely with Important Business Service (IBS) owners, ensuring mappings and impact tolerances remain current and effective.
* Define and oversee monitoring, reporting, and risk management processes for resilience and business continuity.
* Identify resilience risks and vulnerabilities, ensuring remediation actions are tracked and completed.
Qualifications
What we’d love you to bring:
* Extensive operational resilience, business continuity, and crisis management expertise.
* Strong stakeholder management skills, with the ability to build relationships and work autonomously.
* A strategic mindset, with strong analytical skills and commercial awareness.
* Experience in Financial Services, with expert knowledge of industry best practices and regulatory requirements.
* Relevant certifications from organisations such as the Institute of Risk Management (IRM) or Business Continuity Institute (BCI).
Additional Information
The Interview Process (subject to change):
* You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail.
* 1st stage with the Hiring Manager
* 2nd stage with a stakeholder
* Offer
What’s in it for you?:
* Competitive salary that reflects your skills, experience and potential.
* Discretionary bonus scheme that recognises your hard work and contributions to esure’s success.
* 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday.
* Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances.
* Company funded private medical insurance for qualifying colleagues.
* Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members.
* We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources.
* Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities.
* Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues.
* We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.
* And much more; See a full overview of our benefits here Reward and benefits | Esure Group PLC
We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.