Are you passionate about making a positive difference in the lives of individuals who have experienced homelessness and other complex challenges? We are seeking a dedicated and motivated Team Manager to lead our team within the Basildon service.
The Scheme:
A supported housing scheme committed to helping people build better futures.
As Team Manager, you will have the opportunity to play a pivotal role in supporting individuals to maintain their tenancies, integrate into their communities, and develop greater independence and confidence. Your leadership and expertise will be key in delivering high-quality services to residents and ensuring the success of the team.
Key Responsibilities:
1. Leadership & Development: Lead, motivate, and coach a team of Housing Support Workers, ensuring they deliver high-quality support to residents.
2. Recruitment & Induction: Oversee recruitment, onboarding, and the induction process for new staff, ensuring they are well-equipped for their roles.
3. Performance Management: Set individual performance objectives and monitor progress, conducting appraisals and regular supervision to ensure staff are supported in their professional growth.
4. Training & Development: Identify development needs and provide appropriate training opportunities to support staff in improving their skills and knowledge.
5. Staff Management: Tackle performance issues proactively and manage sickness absence with strong record-keeping and compliance.
6. Resource Management: Monitor and manage staff schedules, timesheets, rotas, and cover for staff absences to ensure the smooth running of the scheme.
Skills & Experience Required:
1. Previous experience in a management role, preferably in supported housing or social care settings.
2. Strong leadership and coaching skills, with the ability to motivate and inspire a team.
3. Excellent organisational skills, including the ability to manage resources and staff effectively.
4. Proven ability to manage performance, including conducting staff appraisals and addressing issues of poor performance.
5. A genuine passion for supporting vulnerable individuals and helping them achieve greater independence.
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