Valentino Retail Artist Selfridges London
Valentino Beauty has launched its first makeup collection, to sit alongside the already established fragrance lines and new icon Voce Viva that was launched in 2020. The collection combines the foundations of a luxurious and iconic brand built on superior product quality and customer experience, with the colourful & cool sense of creativity, individuality and freedom to explore and express oneself that Valentino embodies.
As a Retail Artist for Valentino, you're passionate about our luxury products, creative in your techniques applying them and love continuing this brand journey online with your beautiful digital content, driving awareness and engagement in and out of store.
Responsibilities:
1. Provide exceptional service to Valentino Beauty customers and achieve sales targets.
2. Work flexibly during retail hours, including evenings, weekends, and holidays.
3. Strive to achieve and exceed personal sales goals including company-specific KPIs and monetary targets.
4. Demonstrate a passion and flair for trend and make-up artistry.
5. Maintain immaculate grooming standards reflecting your makeup look in accordance with Valentino grooming guidelines.
6. Create exceptional customer service and a memorable customer experience.
7. Generate brand awareness through strong product knowledge and pro makeup tips.
8. Work as part of a team to achieve and exceed team and counter targets.
9. Be proactive in booking appointments and maximizing every consultation.
10. Maintain a clear and hygienic work area and adhere to hygiene rules.
11. Learn fundamental product knowledge (features, benefits, usage) and application techniques.
12. Use brand selling methods and product knowledge to generate sales.
13. Be comfortable with customer recruitment to share Valentino Beauty with more people.
14. Use POS software and other digital systems to successfully run the counter.
15. Maintain counter/store quality and merchandising, including appearance and cleanliness.
16. Develop positive relationships with department store floor managers and line manager.
17. Be a brand ambassador with your attitude, grooming, and storytelling.
Experience:
1. Experience of working on a beauty counter desirable.
2. Excellent communication skills.
3. Experience working in a sales and customer-facing role.
At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. We welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. #J-18808-Ljbffr