The Tenancy Management Officer will be responsible for the effective delivery of tenancy management within the Council's temporary accommodation portfolio.
To support, advise and assist households with issues in relation to licence breaches, anti-social behaviour, enforcing licences and managing the voids process to ensure a smooth and quick turnaround of units.
You must have experience of tenancy management and property inspections, casework and supporting vulnerable people.
The skills required are to be calm under pressure, able to deal with a range of tenancy issues in an assertive manner, and deal well under pressure.
Our Employee Benefits
We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme:
1. Access to a range of benefits via Vivup, including in-store and online discounts as well as our Cycle to Work and Home & Electronic schemes.
2. Buy up to 10 days additional annual leave (pro-rata).
3. Access to car lease scheme.
4. Take your bank holidays flexibly to better suit your personal circumstances.
5. Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings.
6. Access to development opportunities including apprenticeships to support your personal and professional growth.
7. Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
8. Access to our equality, diversity and inclusion network.
9. Opportunities to receive Employee Recognition Awards.
We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.
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