Technical Support Engineer – HVAC Products Job Summary: Provide technical support to sales team, contractors and M&E consultants for HVAC products, including AHUs, fan coils, chillers and heat pumps.
* Pre-Sales Engineer position providing technical support to sales team, contractors and M&E consultants for all queries relating to HVAC products.
* Offering support to the sales team in order to generate accurate quotations and specifications.
* Responding to pre-installation questions from the client.
* Liaising with factories, technical, contracts and sales team's on a regular basis.
* Sizing of residential heat pumps whether whole house or room by room.
* Attending regular product training to stay up to date with the company's product range.
Requirements:
* Technical knowledge of HVAC products.
* Knowledge of AHUs, fan coils, chillers and heat pumps would be highly advantageous.
* Ideal qualification in refrigeration / air conditioning.
* Excellent communication skills both written and verbal.
* IT literate (Microsoft Office & CRM systems).