Overview
We are seeking a dynamic and experienced Store Manager to lead our retail team and ensure the smooth operation of our store. The ideal candidate will possess strong leadership skills, a passion for retail management, and the ability to drive sales while providing exceptional customer service. As a Store Manager, you will play a crucial role in fostering a positive work environment and achieving business objectives.
Duties
1. Oversee daily store operations, ensuring adherence to company policies and procedures.
2. Lead, motivate, and develop a team of sales associates to achieve sales targets and provide outstanding customer service.
3. Manage inventory levels, including ordering, receiving, and merchandising products effectively.
4. Implement effective sales management strategies to maximise revenue and enhance customer satisfaction.
5. Conduct regular performance evaluations and provide constructive feedback to team members.
6. Maintain an organised store environment that is visually appealing and conducive to sales.
7. Handle customer inquiries and complaints with professionalism and courtesy, demonstrating excellent phone etiquette.
8. Ensure compliance with health and safety regulations within the store.
9. Monitor sales performance metrics and prepare reports for upper management as required.
Requirements
1. Proven experience in retail management or a supervisory role within a retail environment.
2. Strong organisational skills with the ability to manage multiple tasks efficiently.
3. Excellent leadership qualities with a focus on team management and development.
4. Effective time management skills to prioritise tasks in a fast-paced environment.
5. Experience in sales management with a track record of achieving targets.
6. Multilingual abilities are advantageous for communicating with diverse customers.
7. A proactive approach to problem-solving and decision-making within the store context.
8. Familiarity with retail software systems is beneficial but not essential.
If you are passionate about retail, possess strong managerial skills, and are ready to take on new challenges as our Store Manager, we encourage you to apply!
Job Type: Full-time
Pay: £25,550.00-£26,743.00 per year
Education:
* GCSE or equivalent (preferred)
Experience:
* Retail sales: 1 year (preferred)
* Supervising experience: 1 year (preferred)
* Customer service: 1 year (preferred)
* Retail management: 1 year (preferred)
* Management: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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