Job summary Wilmslow Health Centre is a friendly and well-established GP practice dedicated to delivering high-quality care to our patients. We are looking for an organised and experienced Prescription Clerk & Reception Administrator to join our team. This dual role is vital in supporting the smooth operation of the practice, ensuring prescriptions are processed efficiently while also providing excellent front-desk service to patients. Main duties of the job As a Prescription Clerk & Reception Administrator, you will be responsible for processing prescription requests, managing medication reviews, and ensuring patients attend required monitoring blood tests. Alongside this, you will provide reception and administrative support, handling patient queries, booking appointments, and assisting the clinical team. Prescription Clerk Duties: Processing repeat prescription requests accurately and in a timely manner. Proactively recalling patients for medication monitoring blood tests and reviews to ensure safe prescribing. Handling patient prescription queries via phone, email, and in person. Liaising with GPs, pharmacists, and other healthcare professionals to ensure safe and effective prescribing. Identifying and resolving prescription discrepancies or issues. Ensuring compliance with practice policies and NHS prescription regulations. Updating and maintaining accurate patient records on the clinical system. Reception & Administrative Duties: Welcoming and assisting patients at the reception desk. Managing incoming calls and responding to patient queries professionally. Booking, amending, and cancelling patient appointments. Processing and handling incoming correspondence, including emails and documents. Supporting clinicians and practice staff with administrative tasks. Ensuring patient confidentiality and data protection are maintained at all times. About us Benefits: Competitive salary based on experience. NHS Pension Scheme. Training and development opportunities. Supportive and friendly working environment. Employee wellbeing initiatives. Date posted 13 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Full-time, Part-time Reference number A4229-25-0002 Job locations Wilmslow Health Centre Chapel Lane Wilmslow Cheshire SK9 5HX Job description Job responsibilities Previous experience in a GP practice, pharmacy, or healthcare setting is essential. Strong administrative and organisational skills with excellent attention to detail. Experience using EMIS/SystmOne (or relevant clinical systems) is an advantage. Knowledge of NHS prescription processes, medication terminology, and medication monitoring requirements. Excellent communication and customer service skills. Ability to work efficiently under pressure and prioritise workload. Ability to work independently as well as part of a team. Job description Job responsibilities Previous experience in a GP practice, pharmacy, or healthcare setting is essential. Strong administrative and organisational skills with excellent attention to detail. Experience using EMIS/SystmOne (or relevant clinical systems) is an advantage. Knowledge of NHS prescription processes, medication terminology, and medication monitoring requirements. Excellent communication and customer service skills. Ability to work efficiently under pressure and prioritise workload. Ability to work independently as well as part of a team. Person Specification Experience Essential Previous experience in a GP practice, pharmacy, or healthcare setting is essential. Desirable Experience using EMIS/SystmOne (or relevant clinical systems) is an advantage. Person Specification Experience Essential Previous experience in a GP practice, pharmacy, or healthcare setting is essential. Desirable Experience using EMIS/SystmOne (or relevant clinical systems) is an advantage. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wilmslow Health Centre Address Wilmslow Health Centre Chapel Lane Wilmslow Cheshire SK9 5HX Employer's website https://wilmslowhealthcentre.com/ (Opens in a new tab)