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Sector: Human Resources
Role: Specialist
Contract Type: Permanent
Hours: Full Time
Role Purpose:
To deliver HR advice to employees and managers in relation to all aspects of the employee lifecycle, providing the highest quality HR service through coaching, guiding, supporting, training and advising line managers and colleagues, ensuring compliance with policies, employment law and regulations with consideration to risk and commercial management.
Role Responsibilities:
1. Provide first line support to the business - including managers and colleagues - on all aspects of the employee lifecycle.
2. Manage the People Partner inbox and escalate issues as necessary.
3. Advise managers on employee relations cases, including sickness absence, bullying and harassment allegations and grievances, disciplinaries, performance management, misconduct cases, and family friendly policies, providing policy guidance to line managers, supporting them in decision making.
4. Support with any vetting issues that escalate and require further investigation.
5. Own and update the ER tracker on a regular basis to report on all ER cases.
6. Support in the production of content for employee relations skills training and delivery of workshops/training to upskill managers on technical ER skills, as appropriate.
7. Support in updating HR policies as appropriate, ensuring all legislative updates are reflected and benchmark other comparable companies policy offerings, making recommendations to the People Business Partner (PBP) team on how Camelot can remain competitive on non-statutory policy provisions.
8. Produce ad hoc MI reports as required.
9. Manage long term sick cases and ensure support is being provided to assist the employee returning to work.
10. Support managers with Occupational Health referrals, ensuring all data submitted is timely, accurate, balanced and that feasibility of adjustments/ recommendations are appropriately considered.
11. Liaise with our Occupational Health provider on all cases relating to Group Income Protection and provide regular progress updates to the PBP team.
12. Provide administrative support for organisational change projects and ER case work, for example note taking in formal meetings.
13. Provide advice and guidance to line managers on small-scale team changes.
14. Work with Reward to benchmark new roles, assessing levels of responsibility and pay grades.
15. Partner closely with the People Operations team on a range of HR Admin processes such as overpayments, leaver details, sickness data and redundancy estimates, ensuring accurate data is recorded and communication is managed effectively with colleagues and managers.
16. Coach managers on having difficult conversations, and act as a trusted advisor on decision making across a range of workplace issues.
17. Assist in any ad hoc duties, projects and activities as and when required.
Company
Our vision is to grow the National Lottery responsibly, making it bigger, better and safer for all, with more to good causes.
Bigger because we will significantly increase Good Causes contributions by the end of the Fourth Licence through responsible growth of people playing.
Better because we will modernise technology and operations, refresh games and support shops while improving the use of data and digital.
Safer because participant protection underpins everything we do.
What is unique about us?
Our preparations to transform the National Lottery will be a once-in-a-lifetime type of project in the lottery industry, anywhere in the world. Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
Our approach
In Allwyn, the National Lottery will have an operator that has social value at its heart. We will raise more funding for Good Causes, while running our own business in an environmentally and socially responsible way. That’s why we have committed to an ambitious Social Value framework, which is woven into the way we do business. We believe that lotteries must serve everyone across society, not just those who play. So whether as an employee, a supplier, a retailer or any of the stakeholders that we interact with, we will be powering good across the UK.
Our goal is to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
We are working to make the National Lottery truly accessible in a safe way, whether as a player, a retailer or an employee. We are proud to have been a partner with Purple since 2021 to support our work to embed accessibility into everything we do. Purple has carried out an accessibility audit on our office in Watford, is working with us to have truly inclusive workplace policies, and we have exciting plans to do so much more to make our games, both in-store and online, safely accessible.
Come and help us shape what the future of the National Lottery could look like.
Media Clips
“I became an amputee in 2021 and I struggled to find my place back in the working world until Allwyn welcomed me with open arms. They have always focused on what I bring to the table and it is apparent that my disability is not what defines me within the company, but my skill. Allwyn has a noticeable strong focus on accessibility and inclusion, which makes me feel seen and like I have found a permanent home for my career.” Lorna Jeanes, Transition Co-ordinator.
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