What's involved with this role:
Temporary RAMP Support Officer
Job Ref: Thames Valley BL TCL 362035
Pay Rate: £14.84 per hour PAYE
Hours per week: 37 Monday–Friday, 08:40 - 17:0
Role Length: This opening assignment is for 12 months
City: KIDLINGTON
NPPV Level 2 Vetting
NB: Police Vacancy - only for candidates with a minimum of 5 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.
Triage Reasonable Adjustments Management Process (RAMP) applications to determine the necessary next steps, providing advice to management and encouraging them to complete the process with the applicant, signposting them to TVPtraining packages or outside resources for the condition if appropriate.
The role holder will need to identify applications which need to be referred to Workplace Needs (WPN) or Display Screen Equipment (DSE) Assessor and identify more complicated RAMP applications that need to be escalated to the RAMP Advisor, or to the RAMP Manager. The role holder will also support the wider team with the reduction in the backlog and input on the redesign of the processes within RAMP.
Key Responsibilities:
Work with RAMP Administrator to identify and select cases from the backlog list. Systematically work through the backlog, locate each file and contact the individual and their line manager to request any missing documentation.
Triage applications, deciding on the best course of action and if appropriate, provide advice to individuals and line managers to help them complete the process. If the individuals and line managers cannot complete the process, decide if the RAMP Advisor or the RAMP Manager need to review the case.
Refer cases to workplace needs and/or DSE if required. Some cases will need input from various teams.
When reasonable adjustments passports are submitted by line manager, proof read and request any changes from the management as needed. Submit to RAMP Manager for sign off.
Attendance at weekly RAMP/DSE/WPN meetings, to network, brainstorm cases, and discuss new learning. Work with the RAMP Advisor in meetings to broaden knowledge
Support Workplace Needs (WPN) to launch QuickScan and QuickScreen for relevant cases as identified by WPN Assessor. Develop skills to conduct low level analysis of QuickScan and QuickScreen results and present to the WPN Assessor in an agreed format.
Look at feedback to the online training tools, discuss improvements with the wider team and implement changes if possible.
Conduct online searches with external providers to develop own skills and enhance the advice and solutions that can be provided.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
NPPV Level 3 Clearance
***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
Qualifications:
Background in HR generalist work, either CIPD level 3 or equivalent experience
Knowledge:
IT knowledge, specifically MS Teams, Outlook, Word and Excel.
Experience:
Experience in generalist HR environment.
Skills & Abilities:
Strong communication skills, both written and verbal, with an emphasis on handling sensitive situations with empathy and understanding. Possess the ability to explain negative news and decisions effectively, calm situations, and navigate emotional conversations with tact
Ability to work with and liaise effectively with other teams and departments such as Employee Relations, Change and Innovation and Legal.
ALD
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Job Ref: Thames Valley BL TCL 362035
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.