Job summary You will be part of our team of clinical imaging assistants working closely with radiographers, consultant radiologists and surgeons and other healthcare professionals. The role is busy, varied and rewarding. Main duties of the job Your day-to-day duties will include: Providing reassurance to patients Carrying out patient safety screening checks Preparing patients for examination and accompanying patients to and from scanner rooms Making sure the working environment is clean and hygienic Helping to maintain equipment and reporting any faults Assisting with procedures Clerical tasks such as data input, image transfer, ordering stocks of consumable items Patient reception services Shifts will involve working variable days over a 7-day week, (3 x 12.30 shifts with a 30-minute unpaid break) currently based at ITM, Birmingham and Corbett Community Diagnostic Centre. Enhancements apply to weekend and bank holiday working. About us Cobalt Health is a medical charity pioneering innovation in medical imaging diagnosis by investing in equipment, integrated research and education to improve outcomes for patients now and in the future. Each year it provides diagnostic imaging for over 140,000 patients at its imaging centres and on mobile scanners located across the UK. The Charity is the leading provider of ultra-low dose CT lung cancer screening services in the UK, working in partnership with the NHS. I CARE our values - our culture - our purpose Patient care is at the heart of all we do. We carefully select people who can show us how they share these same values and can contribute to a culture of respect, diversity, vision and a commitment to continuous learning and development. The Institute of Translational Medicine (ITM) Imaging Centre is based on the campus of the Queen Elizabeth Hospital. The Centre was established in 2016 to support research generated by the University of Birmingham and University Hospital Birmingham NHS Foundation Trust. Date posted 10 February 2025 Pay scheme Other Salary Depending on experience £23,625-£24,150pa Contract Permanent Working pattern Full-time, Compressed hours Reference number B0307-CIA-ITMFEB25 Job locations Institute of Translational Medicine Heritage Building, Mindelsohn Way Edgbaston Birmingham B15 2TH Job description Job responsibilities Main Place of Work: Institute of Translational Medicine (ITM) Imaging Centre,Birmingham Responsible to: MRI Superintendent Research Radiographer, ITM Imaging Centre/Head of MRI Line management There is no line management responsibilities associated with this role Job Purpose: To work as part of the team within the diagnostic imaging service, to includereception, clerical, technical and caring duties as allocated under the directionand supervision of the superintendent in charge. To provide support for patients and research volunteers attending the Imaging Centre for diagnostic imaging examinations. Key Relationships Cobalt staff team, mobile site staff, logistics, support engineers and patients Key areas of responsibility will include: At all times to maintain a positive partnership with University Hospitals Birmingham NHS Foundation Trust (UHB) on behalf of Cobalt and ensure continuity of MRI service at the ITM Imaging Centre. Assist in the organisation and smooth running of day to day clinical/research scanning lists. Liaise with multidisciplinary teams at UHB, to respond to the requests of the MRI Superintendent Research Radiographer, Senior radiographers, Researchers and Consultant Radiologists Meet and greet patients arriving for imaging, checking patient personal data booking patient appointments, answering e-mail and telephone enquiries, filing Support, welcome and assist friends and relatives accompanying patients tothe department Provide information to patients about their examination and any follow upwhere necessary Providing reassurance, emotional and physical support to patients and research volunteers throughout their attendance at the Imaging Centre Help patients prepare for an examination including undressing, reassurance and explanation, portering duties for those in wheelchairs or on stretchers Conducting screening safety checks with patients prior to examination to ensure their suitability for imaging examinations or procedures and to ensure that any contraindications are brought to the immediate attention of the supervising radiographer or line manager Support the radiographers with the positioning of patients on the scanners and set up of equipment under the supervision of radiographers, operating safely in accordance with all health and safety policies Data entry using radiology administration systems, data sharing and image transfer using Picture Archive (PACs), Image Exchange Portal (IEP) and other associated information systems ensuring accurate, legible, comprehensive medical records are maintained Work in accordance with the MRI local rules, systems of work and operational procedures to maintain MRI Safety at all times Working to set standards and protocols in accordance with best practice and in a manner that meets professional, departmental and legal standards and requirements To assist the Superintendent Research Radiographer with the development and implementation of workflow/process improvements in their area To assist in clinical audits, collate data and generate KPI reports To ensure a clean, safe and appropriate environment that facilitates the prevention and control of infections in compliance with regulatory requirements Provide basic life support in emergency situations Asses individual patient requirements, monitor and care for patients prior to, during and post procedure. Perform and record basic observations Specific Duties To understand and support the duties of the clinical department managers, superintendents and senior radiographers through regular communications and/or meetings and to use this knowledge effectively in planning of daily responsibilities within the radiographic assistant team To assist the clinical department managers, superintendents or senior radiographers with the development of and implementation of workflow/processes within the clinical imaging assistant team Participate in team meetings. Identify training needs, source appropriate training course providers, seek approval from clinical managers, book training programmes ensuring clinical support is not compromised Support the delivery of education and training to colleagues within the team Maintain up to date and accurate personal CPD records Liaise with the Infection Control Lead to monitor and maintain environmental and patient equipment cleanliness and complete necessary checklists Responsibility for stock checking contrast media, items on the resuscitation trolley and maintaining accurate monthly records Dispense drugs as a designated practitioner under the direction of the medical practitioner or appointed practitioner (Superintendent Research Radiographer) and maintain accurate records in accordance with medicine management legislation. To undertake, following appropriate documented competency training, IV cannulation for the safe administration of contrast agents by the radiographers. Undertake annual self-audit for IV insertion accuracy and provide audit data to clinical managers for review at appraisal. Remove IV cannula in accordance with departmental procedures andpolicy and infection control practice. Any other duties in accordance with the level of the role. Management of Resources Monitor and maintain laundry supplies and clinical consumables Monitor and maintain beverage/refreshment supplies Responsible for maintaining adequate supplies of stationery and marketing literature in the ITM Imaging Centre Teamwork To work collaboratively with other departments within Cobalt Taking an active part in team meetings Champion the professional integrity of the organisation Adhere to corporate policy and procedure Advise and mentor staff members, particularly junior staff members Confidentiality Under no circumstances either during or after the end of your employment (however it is terminated) may you divulge to any unauthorised person confidential information relating to the Charity. This includes, but is not limited to, information covering patients, individual staff records, industrial relations, financial affairs, contract terms and prices or business forecasts. Data Protection If required to do so, to obtain, process and/or use information held on computer or other IT system in a fair and lawful way. To hold data only for specific registered purpose and not use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed. DBS Disclosure All appointments are subject to a satisfactory initial DBS check by the Disclosure and Baring Service and satisfactory repeat checks, carried out in line with the policy in force at the time. Failure to disclose any convictions or cautions may result in the withdrawal of the post or termination of contract. Equality and Diversity It is the responsibility of all employees to support the Charitys vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of Equality & Diversity Strategies and Policies. Health & Safety In addition to any responsibilities specified within your job description above, it is yourduty to: Take reasonable care of the health and safety of yourself and of the other peoplewho may be affected by actions and omissions at work. Co-operate with the employer in ensuring that all statutory and otherrequirements are complied with. Infection Control Make themselves aware of their responsibilities for infection prevention and control. Cooperate with the employer in ensuring that all infection prevention and control policies and procedures are complied with. Conduct hand hygiene in accordance with Cobalt policy, challenging those around you who do not. Information Governance You should be aware of all information governance policies and procedures, in order to ensure necessary safeguards are upheld for the appropriate use of patient and personal information. You are required to undertake the Data Protection training included in the NHS IT Governance Toolkit as instructed. Personal Development You are required to participate in the organisations annual appraisal scheme. The end of year appraisal will include a personal development review where progress made over the last year is discussed and agreed. Focus on the following years departmental and personal objectives will be identified, discussed and agreed. You are expected to maintain competency, learning new techniques and technology as required and retain records of continuing professional development (cpd) to ensure continuity of membership to your professional organisation. All staff are encouraged to participate in training/activities that will help develop their wider skills and assist them in managing their personal welfare and be attentive to the welfare of colleagues. Completion of Cobalt Healths mandatory training programme. The Environment and EMS Cobalt is committed to protecting the local and global environment and supporting the development of the concept of sustainable healthcare. To help achieve these aims Cobalt has developed an Environmental Management System (EMS) to proactively manage the charitys impact on the environment, and you have a crucial role to play within in this. In addition to attending training and any responsibilities specified within your job description above, you are required to familiarise yourself with Cobalts EMS and policies, to understand and contribute to the achievement of Cobalts environmental objectives and targets, and to provide feedback through line management or CSR Champions. This is an outline of the post-holder's duties and responsibilities. It is not intended as anexhaustive list and may change from time to time in order to meet the changing needsof the Charity. This post is subject to the terms and conditions of employment of Cobalt Health. Job description Job responsibilities Main Place of Work: Institute of Translational Medicine (ITM) Imaging Centre,Birmingham Responsible to: MRI Superintendent Research Radiographer, ITM Imaging Centre/Head of MRI Line management There is no line management responsibilities associated with this role Job Purpose: To work as part of the team within the diagnostic imaging service, to includereception, clerical, technical and caring duties as allocated under the directionand supervision of the superintendent in charge. To provide support for patients and research volunteers attending the Imaging Centre for diagnostic imaging examinations. Key Relationships Cobalt staff team, mobile site staff, logistics, support engineers and patients Key areas of responsibility will include: At all times to maintain a positive partnership with University Hospitals Birmingham NHS Foundation Trust (UHB) on behalf of Cobalt and ensure continuity of MRI service at the ITM Imaging Centre. Assist in the organisation and smooth running of day to day clinical/research scanning lists. Liaise with multidisciplinary teams at UHB, to respond to the requests of the MRI Superintendent Research Radiographer, Senior radiographers, Researchers and Consultant Radiologists Meet and greet patients arriving for imaging, checking patient personal data booking patient appointments, answering e-mail and telephone enquiries, filing Support, welcome and assist friends and relatives accompanying patients tothe department Provide information to patients about their examination and any follow upwhere necessary Providing reassurance, emotional and physical support to patients and research volunteers throughout their attendance at the Imaging Centre Help patients prepare for an examination including undressing, reassurance and explanation, portering duties for those in wheelchairs or on stretchers Conducting screening safety checks with patients prior to examination to ensure their suitability for imaging examinations or procedures and to ensure that any contraindications are brought to the immediate attention of the supervising radiographer or line manager Support the radiographers with the positioning of patients on the scanners and set up of equipment under the supervision of radiographers, operating safely in accordance with all health and safety policies Data entry using radiology administration systems, data sharing and image transfer using Picture Archive (PACs), Image Exchange Portal (IEP) and other associated information systems ensuring accurate, legible, comprehensive medical records are maintained Work in accordance with the MRI local rules, systems of work and operational procedures to maintain MRI Safety at all times Working to set standards and protocols in accordance with best practice and in a manner that meets professional, departmental and legal standards and requirements To assist the Superintendent Research Radiographer with the development and implementation of workflow/process improvements in their area To assist in clinical audits, collate data and generate KPI reports To ensure a clean, safe and appropriate environment that facilitates the prevention and control of infections in compliance with regulatory requirements Provide basic life support in emergency situations Asses individual patient requirements, monitor and care for patients prior to, during and post procedure. Perform and record basic observations Specific Duties To understand and support the duties of the clinical department managers, superintendents and senior radiographers through regular communications and/or meetings and to use this knowledge effectively in planning of daily responsibilities within the radiographic assistant team To assist the clinical department managers, superintendents or senior radiographers with the development of and implementation of workflow/processes within the clinical imaging assistant team Participate in team meetings. Identify training needs, source appropriate training course providers, seek approval from clinical managers, book training programmes ensuring clinical support is not compromised Support the delivery of education and training to colleagues within the team Maintain up to date and accurate personal CPD records Liaise with the Infection Control Lead to monitor and maintain environmental and patient equipment cleanliness and complete necessary checklists Responsibility for stock checking contrast media, items on the resuscitation trolley and maintaining accurate monthly records Dispense drugs as a designated practitioner under the direction of the medical practitioner or appointed practitioner (Superintendent Research Radiographer) and maintain accurate records in accordance with medicine management legislation. To undertake, following appropriate documented competency training, IV cannulation for the safe administration of contrast agents by the radiographers. Undertake annual self-audit for IV insertion accuracy and provide audit data to clinical managers for review at appraisal. Remove IV cannula in accordance with departmental procedures andpolicy and infection control practice. Any other duties in accordance with the level of the role. Management of Resources Monitor and maintain laundry supplies and clinical consumables Monitor and maintain beverage/refreshment supplies Responsible for maintaining adequate supplies of stationery and marketing literature in the ITM Imaging Centre Teamwork To work collaboratively with other departments within Cobalt Taking an active part in team meetings Champion the professional integrity of the organisation Adhere to corporate policy and procedure Advise and mentor staff members, particularly junior staff members Confidentiality Under no circumstances either during or after the end of your employment (however it is terminated) may you divulge to any unauthorised person confidential information relating to the Charity. This includes, but is not limited to, information covering patients, individual staff records, industrial relations, financial affairs, contract terms and prices or business forecasts. Data Protection If required to do so, to obtain, process and/or use information held on computer or other IT system in a fair and lawful way. To hold data only for specific registered purpose and not use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed. DBS Disclosure All appointments are subject to a satisfactory initial DBS check by the Disclosure and Baring Service and satisfactory repeat checks, carried out in line with the policy in force at the time. Failure to disclose any convictions or cautions may result in the withdrawal of the post or termination of contract. Equality and Diversity It is the responsibility of all employees to support the Charitys vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of Equality & Diversity Strategies and Policies. Health & Safety In addition to any responsibilities specified within your job description above, it is yourduty to: Take reasonable care of the health and safety of yourself and of the other peoplewho may be affected by actions and omissions at work. Co-operate with the employer in ensuring that all statutory and otherrequirements are complied with. Infection Control Make themselves aware of their responsibilities for infection prevention and control. Cooperate with the employer in ensuring that all infection prevention and control policies and procedures are complied with. Conduct hand hygiene in accordance with Cobalt policy, challenging those around you who do not. Information Governance You should be aware of all information governance policies and procedures, in order to ensure necessary safeguards are upheld for the appropriate use of patient and personal information. You are required to undertake the Data Protection training included in the NHS IT Governance Toolkit as instructed. Personal Development You are required to participate in the organisations annual appraisal scheme. The end of year appraisal will include a personal development review where progress made over the last year is discussed and agreed. Focus on the following years departmental and personal objectives will be identified, discussed and agreed. You are expected to maintain competency, learning new techniques and technology as required and retain records of continuing professional development (cpd) to ensure continuity of membership to your professional organisation. All staff are encouraged to participate in training/activities that will help develop their wider skills and assist them in managing their personal welfare and be attentive to the welfare of colleagues. Completion of Cobalt Healths mandatory training programme. The Environment and EMS Cobalt is committed to protecting the local and global environment and supporting the development of the concept of sustainable healthcare. To help achieve these aims Cobalt has developed an Environmental Management System (EMS) to proactively manage the charitys impact on the environment, and you have a crucial role to play within in this. In addition to attending training and any responsibilities specified within your job description above, you are required to familiarise yourself with Cobalts EMS and policies, to understand and contribute to the achievement of Cobalts environmental objectives and targets, and to provide feedback through line management or CSR Champions. This is an outline of the post-holder's duties and responsibilities. It is not intended as anexhaustive list and may change from time to time in order to meet the changing needsof the Charity. This post is subject to the terms and conditions of employment of Cobalt Health. Person Specification Qualifications Essential Minimum of five GCSEs (Grades A-C), to include English language, Maths and a Science subject or demonstrable relevant experience Basic Life Support Certification NVQ Level II in Health and Social Care or Level 2 Diploma in Clinical Healthcare Support or equivalent experience Desirable First Aid at Work Certification Fire Marshal Certification Experience Desirable Proven experience in healthcare and patient focussed services. Experience working with unwell patients and assistance with their personal care. Experience dealing with members of the general public, relatives and carers. Skills and abilities Essential Strong customer service skills. Confidentiality, discretion and trustworthiness. Ability to relate to people of all ages and backgrounds. Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic. Ability to work on your own initiative and be responsible for your own actions or decisions. Excellent listening skills. Help others in the team achieve their objectives and deliver safe, effective care. Ability to prioritise workloads. Desirable An understanding and application of health and safety regulations and infection control policy relating to a healthcare environment. Ability to use IT systems to a high level, gather data, compile complex information and prepare reports. Ability to develop, plan and implement goals. Person Specification Qualifications Essential Minimum of five GCSEs (Grades A-C), to include English language, Maths and a Science subject or demonstrable relevant experience Basic Life Support Certification NVQ Level II in Health and Social Care or Level 2 Diploma in Clinical Healthcare Support or equivalent experience Desirable First Aid at Work Certification Fire Marshal Certification Experience Desirable Proven experience in healthcare and patient focussed services. Experience working with unwell patients and assistance with their personal care. Experience dealing with members of the general public, relatives and carers. Skills and abilities Essential Strong customer service skills. Confidentiality, discretion and trustworthiness. Ability to relate to people of all ages and backgrounds. Work well with other members of the team including communicating effectively, being kind and considerate, reliable and enthusiastic. Ability to work on your own initiative and be responsible for your own actions or decisions. Excellent listening skills. Help others in the team achieve their objectives and deliver safe, effective care. Ability to prioritise workloads. Desirable An understanding and application of health and safety regulations and infection control policy relating to a healthcare environment. Ability to use IT systems to a high level, gather data, compile complex information and prepare reports. Ability to develop, plan and implement goals. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Cobalt Address Institute of Translational Medicine Heritage Building, Mindelsohn Way Edgbaston Birmingham B15 2TH Employer's website https://www.cobalthealth.co.uk/ (Opens in a new tab)