Northern Care Alliance NHS Foundation Trust
We are pleased to advertise a full time, Band STT administrator - Colorectal to work at Salford Royal Hospital which is part of the Northern Care Alliance NHS Foundation Trust.
Working with the cancer services STT team, the post holder will support with administrative duties for the Lower GI STT service. You will support the Navigators and STT clinical team with suspected cancer pathways through the facilitation and coordination of administrative duties, typing and FIT results.
Main duties of the job
* Supporting the STT team with all administrative duties.
* To type the STT letters.
* Make and answer calls and handle queries.
* To follow processes to ensure a FIT result is available for all patients referred to the Trust on a lower GI suspected cancer pathway.
* To ensure that all data and FIT reports are acted upon, and the data captured on SCR.
* To assist in the validation of all data relating to FIT testing.
* To ensure that all deadlines are met to ensure patient pathways are not compromised.
* To work with the MDT coordinators and trackers to help manage Lower GI pathways whilst avoiding duplication.
* To use the Trust's Cancer Registry system and Microsoft Office tools, i.e., Excel spreadsheets to add and manage relevant data pertaining to waiting times, audit, and FIT data.
* To assist and provide administrative and clerical support to the cancer services management team as required.
* To carry out any other reasonable duties as assigned by the cancer services management team.
* To collect data to support research and audits.
* To manage the generic STT inbox.
* To manage the benign/routine tracker for patients that have been stepped off the 2WW pathway.
* To support with booking appointments and arranging complex appointments for patients.
About us
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.
As a large NHS trust, we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate, and inspire - to join our team.
In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities, and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk
We continually review our recruitment processes to ensure they are supporting us in achieving an inclusive and representative team.
We recognise that many people find interviews daunting and the conventional interview approach, of unseen questions, often impacts performance on the day. We are therefore piloting sending interview questions to candidates in advance. This vacancy is within one of our pilot areas; therefore, if you are invited for an interview you will receive your interview questions in advance of your interview date. Feedback on this process will also be requested to help our teams understand and evaluate your recruitment experience.
Person Specification
Qualifications
* Maths and English GCSEs at grade C or equivalent.
* 5 GCSEs including Maths and English at grade C or equivalent.
* NVQ 3 in Health or Social Care or equivalent.
* Evidence of continued role development and willingness to learn and develop.
Experience and skills
* Previous administrative and organisational experience.
* Good organisational and administrative skills with the ability to prioritise workload and exhibit a high level of concentration.
* Computer literate with good knowledge and understanding of computer packages and databases, e.g., Microsoft Office.
* Ability to use own initiative, with a flexible, proactive approach.
* Can work well under pressure and remain calm in difficult situations.
* Excellent customer care practice, being polite, sympathetic, patient, professional, and diplomatic.
* Reliability and good timekeeping.
* Previous experience of working with the public and/or patients in a healthcare environment.
* Knowledge and experience of using Trust IT/patient record/information systems, e.g., Medway, CRIS, CWP.
* Ability to work without direct supervision.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Northern Care Alliance NHS Foundation Trust
Full-time, Flexible working, Home or remote working.
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