Tesco Travel Money Advisor
Job Overview
Location: Tesco - Belfast Knocknagoney Road
Job Type: Permanent, Part Time
Hours per week: 16 hours
Salary: £12.50 per hour + Monthly Bonus Incentive
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits
* A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
* Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
* A wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
* 25 days holiday (pro-rata) and the opportunity to gain more days the longer you are a part of Travelex.
* Opportunity to earn a monthly bonus for hitting targets.
* Pension with a great Pension Provider – Scottish Widows.
Role Responsibilities
* Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
* Establishing yourself as a travel money ambassador and trusted advisor.
* Engaging with customers to process all foreign exchange transactions accurately and efficiently.
* Delivering on key performance goals both procedural and customer-focused.
* Utilising your keen eye for detail to process daily online FX requests and deliveries.
* Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
Minimum Requirements
* Numerically proficient: A firm grasp of numbers is essential.
* IT proficient: Basic understanding of computer systems is beneficial.
* Great Communicator: Ability to build relationships and listen to customers.
* Desire to succeed: A drive to make a difference and care about customer impact.
Interview Process
1. Initial screening call with Talent Acquisition Partners or Bureau Managers.
2. Online interview with a Talent Acquisition Partner, including a numerical and accuracy test.
3. Bureau visit to meet with the Bureau Manager and see the working environment.
4. Offer extended if successful; feedback provided if not.
About Travelex
Founded in 1976, Travelex is a market leader in foreign exchange products and services. We operate in more than 20 countries with a growing network of ATMs and stores.
We offer a range of remittance and international money transfer products worldwide.
We are an equal opportunity employer and value diversity at our company.
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