Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy.
With more than 400 of its own points of sale, APM Monaco is continuing to expand and has numerous plans to open new stores around the world.
We're recruiting a Store Manager on a permanent contract for our shop in London Covent Garden !
Sales
Achieving sales targets
Analyse sales reports and data to determine business needs and implement strategies
Define individual objectives for sales consultants
Motivate team members and ensure understanding of KPIs to improve individual and team performance
Work with the marketing team
Customer service
Ensure quality of customer service
Ensure that the team maintains communication with customers
Resolve customer complaints and support decisions made by sales advisors
Ensure the maintenance, presentation and organisation of the shop
Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.
Maintain good communication with members of the company and other stores.
Ensure that the store is clean, organised and complies with the guidelines set by management.
Work with the logistics and marketing teams to ensure that the store's product range is correct
Participate in the recruitment, training and development of staff
Develop and monitor training programmes
Evaluate the performance of each staff member and provide constant feedback to improve performance
Helping to resolve HR problems
Ensuring that professional image and standards are respected and reflect the brand image
You have solid experience as a Store Manager
You have experience in luxury/fashion retail and visual merchandising
You know how to analyse sales reports and react quickly
Flexible working hours (evenings, weekends and bank holidays)
Recommandations : English level required
Job Type: Full-time
Additional pay: Bonus
Day shift
All weekends
Weekend
Store management: