Who We Are Loveday & Co. offers over 100 years of combined experience in elderly care, healthcare and hospitality. Loveday is recognised as the premier provider of luxury care services in London. The Mission We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do. Based on the success of our award winning first home in Chelsea Loveday, is expanding across London with both additional properties and innovative new services for seniors. Scope We currently have an exciting opportunity for an HR Administrator to join our HR team to support and manage the full recruitment lifecycle for applicants applying to join our Loveday luxury care homes including our respite service, Loveday at Home. This is a true generalist role and in addition to recruitment, this role will include onboarding, payroll, low level Employee Relations support and all other associated HR processes. Perks and Benefits Access to our Employee Assistance Programme Health Care Cash Plan Company pension Generous Refer-a-Friend Bonus Access to Perkbox, discounts platform Opportunities for Training & Development Employee Recognition Programmes Scope for progression and promotion within the company as we grow from one Care Home to the development and subsequent opening of four new homes in London. Main Duties and Responsibilities Act as a point of contact for all employees Accountable for drafting up job descriptions and posting roles on our ATS Manage the full recruitment lifecycle of all our care homes including Loveday at Home Organising all interviews with Hiring Managers Accountable for drafting all written offers of employment into an employment contract Staying engaged with each candidate / employee during their compliance process, actively working to minimise the risk of losing candidates during the compliance process Taking responsibility for pre-hiring and then fully hiring all new candidates into the HRIS to ensure a smooth onboarding process Support in the gathering of HR metrics To manage the relationship with stakeholders including hiring managers and external suppliers, ensuring that excellent customer service is provided at all times Deliver on ad-hoc projects as allocated, e.g., welcome and setting up of Corporate Induction, process improvements, accommodation, visa applications (where applicable) and DBS applications Support in gathering payroll data each pay period Support the HODs in conducting investigation meetings and disciplinary hearings and ensures any correspondence is completed and issued within departmental deadlines Complete weekly HOD report Assist and manage all absences with the HODs in line with Bradford Factor Support other hotel business areas when their HR Contact is out of the office, ensuring issues are resolved appropriately and in a timely manner with feedback given to the main contact. Support the Heads of Departments to actively recruit, screen and follow Company Procedures to attract qualified candidates for vacancies Maintain and administer our benefits packages Working with the L&D Manager, support with the arranging of company inductions Manage offboarding process Support the Director of People and Culture through delivery of multiple projects in relation to the People Strategy. Skills and Experience: At least 2 years’ experience in a generalist HR role CIPD qualification or equivalent work experience Strong administration skills Experience of using ATS and HRIS, ideally Harri and HiBob Efficient and organised Experience of working within a compliance setting is desirable, but not essential Confident in communicating with people at all levels of seniority Excellent customer service skills Excellent verbal and written communication skills The ability to multitask and work at a fast pace with a sense of accuracy and great attention to detail Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.