Job Description
Job Title: Commercial Vehicle Technician
Location: Dagenham RM9 6SJ
Salary: Up to £37,000(Depending upon Experience & Qualifications) + Bonus
Role is full time and permanent - 45hrs per week
Role is full time and permanent. Working 45 hours a week Monday to Friday and Saturday’s on a rota basis (1 in 4).
Our client is an independent dealer group which operates a network of 61 dealership sites in the UK and channel islands.
Job Purpose:
To drive the standard in customer care. To provide technical advice and carry out commercial vehicle inspections to provide a diagnosis, maintenance and repair work, in accordance with our client’s approved technical procedures, in order to keep commercial vehicles in optimum working condition. To maintain the highest standards of safety, and to meet all legislative and corporate standards. You’ll demonstrate our clients Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects.
Key Responsibilities and Accountabilities:
* Deliver the highest possible levels of technical advice, service and maintenance to all our clients customers, on Ford and other brand commercial vehicles.
* Work within the relevant protocols, as dictated by legislation, the company, the manufacturer and relevant suppliers at all times.
* Assist Senior and Master Technicians, and undertake learning and development as prescribed.
* Maintain comprehensive records, in an appropriate and timely fashion, and ensure colleagues do the same.
* Create and maintain a supportive culture for all colleagues in line with our clients PPA.
* Commit to ongoing learning and development.
* Deliver all services in the most resource-effective manner possible.
Requirements
Essential Skills and Experience:
* Fully qualified – City & Guilds Level 2 or 3 or NVQ Level 2 or 3 qualification or equivalent
* Demonstrate ability to manage processes, administration and paperwork.
* Have previous Commercial Automotive Technician experience. Ideally you will also have an MOT Testing qualification and some main dealership experience
* Demonstrate ability to support, coach, and counsel and develop colleagues and junior team members and to deliver high standards of technical advice, service and maintenance to all customers.
* Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
* Evidence of ‘Right to work in the UK’
Benefits
Benefits:
* Performance Related Bonus
* 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
* Pension Scheme & Life Assurance
* Discount on Service, Bodyshop and Parts
* 1 day each year to volunteer for a charity of your choice
* Access to Perks at Work discount website
Requirements
The ideal candidate will: Possess a proven track record of consistently achieving sales targets in car sales or a financial services related environment Be tenacious, enthusiastic and take personal responsibility for team achievement. Be a highly motivated individual with a strong work ethic A team player with a keen interest in people A strong desire to succeed. Take pride in their ability to maximise sales and profit opportunities whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction. Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever Hold a valid UK driving licence