Technical Delivery Analyst - PA2024MFAQ3002
SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries.
About the Role
As a Technical Delivery Analyst, you’ll be reporting to a Technical Delivery Lead and work closely together to oversee large scale infrastructure migration, microservices platform and data platform build. You’ll engage closely with the delivery teams, delivery managers, project managers, release management team and more, across the globe, to enable ongoing software delivery to SS&C clients.
Your Responsibilities
* Oversee and manage infrastructure and platform-built projects, collaborate with the wider program team for demand and capacity planning.
* Manage work allocation across delivery team as well as cross-team capacity planning.
* Track, monitor, and report on allocated work and budgets, ensuring team forecasts and allocation reporting is kept up to date with PMO and actively monitor project actuals.
* Manage external dependencies, risks, and issues, ensure timely escalations.
* Manage Jira tasks, recording and reporting including appropriate status updates.
* Triage defect allocation.
* Promote and support Agile practices in the organization.
Your Experience
* Excellent written and verbal communication, as well as excellent customer engagement skills.
* Strategic and critical thinking, with proven ability to quickly understand complex business and infrastructure.
* Growth mindset – someone who embraces challenges, adapts well to changes, is proactive, and learns from experience.
* A team player who communicates and collaborates well with others.
* Willingness to travel internationally occasionally and work outside of local time zone hours as needed.
Qualifications:
* Bachelor’s degree in computer science, Computer Engineering, Management Information System or related field.
* Comprehensive knowledge of both Waterfall and Agile development life cycles.
* Experience with project management, understanding the interdependencies of business processes and information systems.
Highly Desirable
* Relevant certifications in project management (e.g., Prince2 or PMP).
* Agile certification.
* Experience with Microservices and Cloud migration.
* Experience managing and delivering large scale infrastructure changes at an organizational level across global geographies.
EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups.
All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in hiring location, proof of address, credit check and criminal record check (where permitted by local law).
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer.
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