* Location: 252 Upper Third Street, Milton Keynes MK9 1DZ
Overview
At WD-40 Company we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our “why” is refreshingly simple - we exist to create positive lasting memories in everything we do. We solve problems. We make things work smoothly. We create opportunities. How we achieve our “why” is by cultivating a tribal culture through learning, teaching and living our values.
Since 1953, our formulation remains a secret. It is no secret that our passion for our people, culture, and brands is what distinguishes us. WD-40 Company has best-in-class products and we seek best-in-class talent.
At WD-40 Company we foster a culture of inclusion where all individuals are recognized, valued, respected, and experience a sense of belonging. All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as our backgrounds, experiences, qualities, talents, traits, beliefs, and preferences.
What You’ll Be Doing
Responsible for fulfilment coordination for assigned direct and distributor customers. Primary point of contact for internal branch and sales fulfilment inquiries and coordination. Primary point of contact with fillers/suppliers in the coordination of order expediting and fulfilment. For MD customers, this role is responsible for timely and complete order processing, order issue resolution. Facilitates required import, export and logistics arrangements in collaboration with sales managers, logistics partners and distributors. For Direct Market customers, the customer service account coordinator acts as first point of contact for questions, requests and queries about products availability, delivery dates, quantities, expedites, etc.
What You’ll Bring To The Role
• 3+ years proven experience of working in supply chain/customer service role - ideally in a product-based industry - in one of the following functions: Supply Chain and Logistics or Purchasing.
• 2 years’ experience of dealing with multiple country export and import regulations, desirable but not essential.
• Min of 2 years’ Experience of using ERP (or similar) systems.
• Fluency in another European Language is desirable but not essential.
Total Rewards
Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer life-enhancing health, wellness, and financial programs, including profit incentive rewards, healthcare, generous pension contributions. In addition, we want you to recharge and take time off, so enjoy short-day Fridays, paid holidays, and an additional paid week off between Christmas and New Year to spend with family and friends!
About Us
Why You Should Apply
* A strong values-aligned organization where contributions are acknowledged and rewarded, and where 91% of our tribe experiences a sense of belonging.
* A learning-based culture where 85% of our tribemates believe they can achieve their career objectives.
* Over 91% employee engagement as of the January 2024 global employee survey results.
* 99% of our tribemates report that they “love to tell people that they work for WD-40 Company”!
Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and embody our values every day.
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