An exciting opportunity has arisen for an Account Administration Officer within Exchequer Services. We are looking for someone who is financially astute with the ability to manage their workload effectively, dealing with multiple workstreams and priorities, possess excellent IT skills, along with excellent customer service aptitudes. You will need the ability to communicate with a range of people over the telephone and via our customer portal whilst working to deadlines.
The role has the possibility of working across two teams within Exchequer Services: the Childrens Payments Team and Accounts Payable.
Responsibilities
1. Administering and managing Foster carers payments and mileage claims
2. Managing Kent Card payments
3. Processing Day Care Payments
4. Handling Reclaims and overpayments
5. Supporting with Means Tests
6. Processing invoices and payment requests
7. Dealing with queries via email and telephone
You will have a good attention to detail, with proficiency in ICT systems (Microsoft applications, databases etc). As a service, we use Liberi, Controcc, Oracle, LPS and a customer-based portal, for which full training will be provided.
We are focused on your drive, potential, and aptitude for data and will provide comprehensive induction and training for the right candidate.
The post is full time, and currently hybrid working with a mix of home and office, based in Invicta House, Maidstone.
This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.
We politely request that all applicants state their interest, skills, and experience relevant to the job description in the ‘How you meet the requirements of the role’ section of their online application form.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
For further information on this role, please contact Caroline Mill at caroline.mill@kent.gov.uk.
About the Company
Work that works for you and us - let’s talk flexibility!
KCC is committed to building a workforce that reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths, and those with caring responsibilities. We aspire to create an inclusive workplace where everyone can be themselves at work.
Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.
Location: Invicta House (and hybrid working), United Kingdom.
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