An IT Technical Solutions Architect for Equinoxx plays a key role in providing IT strategy, delivering major technical projects for external and internal customers as well as servicing, maintaining, and supporting multiple organisations with various environments, operating systems and hardware across several sites while providing 3rd line support for the IT helpdesk.
Responsibilities
Strategic planning
* Creating and maintaining a strategy to align organisational actions, plans and resources with business objectives.
* Sets policies, standards, and guidelines for how the organisation conducts strategy development and planning.
* Leads and manages the creation or review of a strategy that meets the requirements of the business.
* Develops, communicates, implements and reviews the processes which embed strategic management in the operational management of the organisation.
* Leads the development of solution architectures in specific business, infrastructure or functional areas.
* Provides technical guidance and governance on solution development and integration. Evaluates requests for changes and deviations from specifications and recommends actions.
* Ensures that relevant technical strategies, policies, standards and practices (including security) are applied correctly.
* Takes responsibility for managing the design, procurement, installation, upgrading, operation, control, maintenance and effective use of specific technology services.
* Leads the delivery of services, ensuring that agreed service levels, security requirements and other quality standards are met. Ensures adherence to relevant policies and procedures.
Project management
* Defines, documents and executes small projects or sub-projects.
* Works alone or with a small team actively participating in all phases of the project. Applies appropriate project management methods and tools. Identifies, assesses and manages risks effectively.
* Agrees project approach with stakeholders and prepares realistic project plans (including scope, schedule, quality, risk and communication plans). Tracks activities against the project schedule, managing stakeholder involvement as appropriate.
IT infrastructure
* Provides technical leadership to optimise the performance of IT infrastructure and act as an escalation point for the IT service desk.
* Investigates and manages the adoption of tools, techniques and processes (including automation) for the management of systems and services.
* Oversees the planning, installation, maintenance and acceptance of new and updated infrastructure components and infrastructure-based services. Aligns to service expectations, security requirements and other quality standards.
Skills and Qualifications
* Working in a project delivery role
* Customer-focused, dealing with a wide variety of businesses
* Experience with planning and implementing IT strategy
* Scoping, delivering and management of major IT projects
* Strong knowledge of M365 Administration tools and Azure Active Directory Administration
* Experience with implementing and maintaining Azure infrastructure
* Experience in deploying and supporting and maintaining Windows servers and clients
* Experience in deploying and supporting server infrastructure, storage systems and hypervisors
* Strong knowledge of Active Directory tools and domains
* Strong knowledge in network technologies (TCP/IP, DNS, DHCP, Subnets and VLANS)
* Microsoft 365/Azure fundamentals and equivalent
* Microsoft 365/Azure Associate qualification or equivalent
* Have or working towards a Microsoft 365/Azure Expert qualification or equivalent
If you have any questions or would like to discuss this role further, please send us a message and we’ll come back to you within 1 working day.
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