IT Support Engineer – Sheffield, Yorkshire £26-29k bonus and great benefits A leading multi-site organisation is seeking an experienced IT Support Engineer to be the first point of contact for all IT support issues. You'll handle helpdesk management, first-line support, escalations, and provide assistance across Microsoft 365, bespoke applications, and hardware. This is a hybrid role (min. 3 days in central Sheffield), offering exposure to a modernising tech environment and a supportive IT team. Key Skills & Experience for this IT Support role: Prior IT support/service desk experience Microsoft 365, Active Directory, networking Hardware troubleshooting Basic understanding of cyber security Strong communication and problem-solving skills Relevant IT qualifications (e.g. CompTIA A)Package Includes: £26,000 - £29,000 DOE bonus 27 days holiday bank holidays buy/sell options Medical cash plan, training, enhanced maternity, 35-hour week Cycle to work, EAP, and moreApply now – interviews are happening soon. Contact: Scott Murray Erin Associates is an equal opportunities employer. Please inform us of any reasonable adjustments you may need during the process. Keywords: IT Support Engineer, IT Technician, Microsoft 365, Sheffield, Rotherham, Chesterfield, Yorkshire, Derbyshire, South Yorkshire, Doncaster, Rotherham