Job Title: Site Operations Manager - Night Shift - Please note this role is to join our Franchise Partner Location: North West UK Salary : £38,000 - £45,000 per annum About Us: We are a franchise for The Modern Milkman, and we are committed to providing high-quality services and products to our customers and to operational excellence and customer satisfaction. As part of our ongoing growth, we seek a dedicated and experienced Site Operations Manager to oversee our night shift operations, including fleet management, multi-drop deliveries, and warehouse operations. The role The Site Operations Manager - Night Shift will be responsible for managing the nightly operations of a fleet of 20 vehicles, coordinating 20 daily routes, and overseeing warehouse activities. This role requires strong leadership, organisational, and problem-solving skills to ensure efficient and effective operations. The successful candidate will work 40 hours weekly, covering five nights out of seven, including weekends, with Saturdays off. Key Responsibilities - Fleet Management: Oversee the maintenance, scheduling, and operation of a 20-vehicle fleet, ensuring vehicles are in optimal condition and routes are efficiently planned. - Route Coordination: Manage and coordinate 20 daily routes, ensuring timely and efficient deliveries and pickups while optimising route performance. - Warehouse Operations: Supervise nightly warehouse activities, including inventory management, order fulfilment, and logistics coordination to ensure smooth operations. - Team Leadership: Lead, mentor, and develop a team of drivers, warehouse staff, and supervisors, fostering a positive and productive work environment. - Performance Monitoring: Track and analyse key performance metrics, identifying areas for improvement and implementing corrective actions to enhance efficiency and effectiveness. - Compliance and Safety: Ensure all operations comply with company policies, industry regulations, and safety standards, promoting a culture of safety and compliance. - Issue Resolution: Address and resolve any operational issues or disruptions promptly, maintaining continuity and minimising downtime. - Reporting: Prepare and present regular reports to senior management on operational performance, challenges, and strategic initiatives. - Budget Management: Manage the operational budget, ensuring cost-effective operations and adherence to financial targets. What you’ll bring - Minimum of 5 years of experience in operations management, with a focus on fleet management, logistics, and warehouse operations. Night shift management experience is a plus. - Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a diverse team. - Organisational Skills: Excellent organisational and multitasking abilities, a keen eye for detail, and a proactive approach to problem-solving. - Communication: Effective communication and interpersonal skills, capable of working with diverse teams and addressing issues promptly. - Technical Skills: Proficiency in using computer software and experience with fleet management and warehouse management software. - Flexibility: Willingness to work night shifts, including weekends, as the operational schedule requires. - Driving: Full UK Driving License with no more than six penalty points and no endorsements. Why Join Us: - Competitive salary and comprehensive benefits package - Opportunities for professional growth and career advancement - A dynamic and supportive work environment - The chance to play a key role in the success of a growing company in the industry - Company vehicle provided for commuting to and from workplaces How to Apply: Interested candidates are invited to submit their resume and cover letter outlining their qualifications and experience to connorhartleysdeliveries.co.uk by 30 th April. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description provides a detailed overview of the responsibilities and requirements for the position of Site Operations Manager—Night Shift. Duties may change as business demands dictate.