Job summary Inclusion Lead Department Workforce (based at Milton Keynes Hospital) Band 8A £53,755 - £60,504 Per annum Hours: 37.5 per week, all MKUH roles will be considered for flexible working Milton Keynes University Hospital is seeking a dynamic Inclusion Lead to drive forward our ambition to create a more inclusive culture for all our people at TeamMKUH. This is a high profile role and you will be a visible leader across the organisation. You will have responsibility for the development and delivery of the Trust's Inclusion strategy and objectives, lead on the delivery of all mandated equality and inclusion compliance and provide expert support, care and guidance on inclusion related matters across the organisation. You'll provide advocacy for our ten staff networks liaising regularly with the network Chairs to support the delivery of their work programmes. Additionally, the successful candidate will need to be an excellent and confident communicator as you will be designing and delivering specialist training for large groups across the Trust. You will be able to work strategically with a range of audiences including at board level. Additionally, you will need to be confident with data as a part of the role requires analysing and interpreting complex information to enable key stakeholders to understand current status and monitor impact. Interview: w/c 14th April 2025 Main duties of the job This role is pivotal in our journey on developing an inclusive culture for all at TeamMKUH. As the post holder, you will report directly to the Chief People Officer, and lead on the development of a strategy for inclusion. Fundamental to this role is the ability to develop and maintain excellent levels of engagement with key partners to ensure delivery plans are co-developed and owned across the organisation. You will not only provide expert support and guidance on inclusion related matters across the organisation, but will also turn this advice into tangible action plans and oversee successful delivery. This role will be visible, proactively supporting the Clinical Divisions and Corporate Directorates. You will advise on improving inclusion through an organisational strategy, but also local plans. This will enable the Trust to be an inclusive organisation which actively considers ED&I as a matter of course. Working in partnership with the Trust's staff networks, you will also identify improvements that support the national and local equality, diversity and inclusion agenda. Alongside this you will be responsible for ensuring key data sets are produced internally to evidence impact and inform decision making, and externally for national submissions. This is a leadership role for Inclusion, you will be the subject matter expert in this field and role model organisational values, creating an environment in which our people and patients are valued, respected and included. About us MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023). You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including: Free on-site parking Free refreshments Great flexible workingopportunities Discounted gym membership Lease car scheme Generous annual leave and pension scheme On site nursery (chargeable) Extensive staff health and well-being programme Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news. Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. If you would like to to arrange an initial telephone call, please contact Sharon Lloyd, EA to Catherine Wills, Chief People Officer, at Sharon.Lloydmkuh.nhs.uk. Date posted 28 February 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year Per annum Contract Permanent Working pattern Full-time Reference number 430-CORP4089A Job locations HR - Business Partners (Dept) Milton Keynes MK6 5LD Job description Job responsibilities Inclusion Strategy Responsible for the development and delivery of the Trusts Inclusion strategy and objectives, helping to embed Trust values and behaviours across the organisation. Ensure the organisations strategy development and implementation is informed by best practice, local intelligence and stakeholder engagement. Staff Networks and Unions Work in collaboration with staff networks and our Union colleagues to develop and deliver an inclusion strategy. Facilitate the Trusts Inclusion Leadership Council, ensuring meetings are scheduled, agendas are circulated, and actions completed Compliance Lead on the delivery of all mandated equality and inclusion compliance including; legal and voluntary audits, returns, assessments and action plans such as the Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES) returns. Lead on the implementation and embedding of regulatory and NHS frameworks such as the Public Sector Equality Duty, Equality Delivery System (EDS2), WRES and WDES to enable the Trust to successfully achieve its objectives. Collaborative Working and Engagement Build excellent relationships across the Trust and with external organisations to share best practice and learning. Proactively seek opportunities for collaborative working across organisations, the system and wider. Learning and Development Design and deliver specialist training to large groups across the Trust and serve as a source for ad-hoc training/coaching and advice as required. Take responsibility for ensuring that high quality training is designed, evaluated and available to all TeamMKUH people on inclusion. Deliver potentially sensitive/emotive presentations to a wide range of internal customers, including the Trust Board and Senior Management Team, adjusting communication styles to match the audience. Please refer to Job Description for further details We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Job description Job responsibilities Inclusion Strategy Responsible for the development and delivery of the Trusts Inclusion strategy and objectives, helping to embed Trust values and behaviours across the organisation. Ensure the organisations strategy development and implementation is informed by best practice, local intelligence and stakeholder engagement. Staff Networks and Unions Work in collaboration with staff networks and our Union colleagues to develop and deliver an inclusion strategy. Facilitate the Trusts Inclusion Leadership Council, ensuring meetings are scheduled, agendas are circulated, and actions completed Compliance Lead on the delivery of all mandated equality and inclusion compliance including; legal and voluntary audits, returns, assessments and action plans such as the Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES) returns. Lead on the implementation and embedding of regulatory and NHS frameworks such as the Public Sector Equality Duty, Equality Delivery System (EDS2), WRES and WDES to enable the Trust to successfully achieve its objectives. Collaborative Working and Engagement Build excellent relationships across the Trust and with external organisations to share best practice and learning. Proactively seek opportunities for collaborative working across organisations, the system and wider. Learning and Development Design and deliver specialist training to large groups across the Trust and serve as a source for ad-hoc training/coaching and advice as required. Take responsibility for ensuring that high quality training is designed, evaluated and available to all TeamMKUH people on inclusion. Deliver potentially sensitive/emotive presentations to a wide range of internal customers, including the Trust Board and Senior Management Team, adjusting communication styles to match the audience. Please refer to Job Description for further details We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Person Specification Physical Skills Essential Advanced keyboard skills for daily use of Microsoft applications and other trust I.T. systems e.g. Internet and Email Qualifications Essential Educated to a Masters level or equivalent level of experience of working at a senior level Evidence of continued professional development Desirable Formal Training in (and able to demonstrate practical application of) quality improvement ED&I Essential oAble to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs Experience Essential Successful senior experience in a healthcare environment or equivalent sector Significant management and Equality, Diversity and Inclusion (ED&I) experience at a senior level where change and improvement skills have been required within the post Specialist ED&I knowledge, practical application and experience in change management, modernisation, service redesign, facilitation and successful implementation of service improvements at a senior level Demonstrated experience of delivering and co-ordinating ED&I programmes in complex and challenging environments Responsibility/monitoring a major area of activity Knowledge and clear understanding of the current NHS plan deliverables, local delivery plans, and the national modernisation agenda, with experience of interpreting and applying national guidance, such as legislation etc., locally Competent in theory & application of ED&I improvement tools & techniques Experience of working with a wide range of internal and external stakeholders, at all levels Experience in development of policies/procedures and ensuring compliance Desirable Knowledge of research, audit, data collection and analysis methodologies, and ability to design and implement tools to systematically capture baseline measures and evaluate service developments and changes to service Personal and people development Essential Ability to generate and implement ideas Able to work autonomously and self motivated Ability to work under pressure Well organised and leads by example Ability to work to deadlines and within budget Pragmatic strategy to problem resolution Team Player Flexible in work patterns Possesses commitment to work hours necessary to perform required tasks Punctual and reliable Communication Essential Ability to empathise and build rapport with clinicians, front-line staff, managers and others to influence, motivate and engage them, to adopt new ways of working to improve service delivery Ability to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious ED&I information where there are barriers to acceptance and resistance to change Constructively challenge where areas are not delivering against ED&I performance targets Excellent facilitation and presentation skills, with ability to manage varying levels of understanding High-level people management skills, with the ability to influence and build positive and productive relationships, at all level High-level motivational skills to encourage collaborative working across different agencies to improve services for patients Ability to negotiate on difficult and controversial issues including ED&I performance and change Proven skills in delivering and leading ED&I training to groups of diverse professionals. Able to grasp opportunities to provide specialist training on an ad hoc basis. Analytical and Judgement Skills Essential Experience of analysing highly complex data with multiple components of information in both qualitative Analysing the performance of areas of activity in relation to ED&I performance targets, strategic objectives, develop strategies, business plans and advice. Takes decisions on difficult and contentious ED&I issues where there may be a number of courses of action Strategic thinking - ability to anticipate and resolve problems before they arise Planning and Organisation Skills Essential Organisational and programme management skills, with the ability to manage priorities and achieve delivery against challenging deadlines Planning and organisation of a broad range of complex ED&I activities or programmes, some of which are ongoing, which require the formulation and adjustment of plans Demonstrable successful skills in delivering medium/large scale programmes and projects for significant change Analytical and Judgement Skills Essential Deal with frequent interruptions requiring changes within work patterns and be flexible and adaptable Commitment and drive to deliver and continually improve a patient centred service Innovative, enthusiastic and progressive Able to work in a flexible manner as and when required Person Specification Physical Skills Essential Advanced keyboard skills for daily use of Microsoft applications and other trust I.T. systems e.g. Internet and Email Qualifications Essential Educated to a Masters level or equivalent level of experience of working at a senior level Evidence of continued professional development Desirable Formal Training in (and able to demonstrate practical application of) quality improvement ED&I Essential oAble to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs Experience Essential Successful senior experience in a healthcare environment or equivalent sector Significant management and Equality, Diversity and Inclusion (ED&I) experience at a senior level where change and improvement skills have been required within the post Specialist ED&I knowledge, practical application and experience in change management, modernisation, service redesign, facilitation and successful implementation of service improvements at a senior level Demonstrated experience of delivering and co-ordinating ED&I programmes in complex and challenging environments Responsibility/monitoring a major area of activity Knowledge and clear understanding of the current NHS plan deliverables, local delivery plans, and the national modernisation agenda, with experience of interpreting and applying national guidance, such as legislation etc., locally Competent in theory & application of ED&I improvement tools & techniques Experience of working with a wide range of internal and external stakeholders, at all levels Experience in development of policies/procedures and ensuring compliance Desirable Knowledge of research, audit, data collection and analysis methodologies, and ability to design and implement tools to systematically capture baseline measures and evaluate service developments and changes to service Personal and people development Essential Ability to generate and implement ideas Able to work autonomously and self motivated Ability to work under pressure Well organised and leads by example Ability to work to deadlines and within budget Pragmatic strategy to problem resolution Team Player Flexible in work patterns Possesses commitment to work hours necessary to perform required tasks Punctual and reliable Communication Essential Ability to empathise and build rapport with clinicians, front-line staff, managers and others to influence, motivate and engage them, to adopt new ways of working to improve service delivery Ability to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious ED&I information where there are barriers to acceptance and resistance to change Constructively challenge where areas are not delivering against ED&I performance targets Excellent facilitation and presentation skills, with ability to manage varying levels of understanding High-level people management skills, with the ability to influence and build positive and productive relationships, at all level High-level motivational skills to encourage collaborative working across different agencies to improve services for patients Ability to negotiate on difficult and controversial issues including ED&I performance and change Proven skills in delivering and leading ED&I training to groups of diverse professionals. Able to grasp opportunities to provide specialist training on an ad hoc basis. Analytical and Judgement Skills Essential Experience of analysing highly complex data with multiple components of information in both qualitative Analysing the performance of areas of activity in relation to ED&I performance targets, strategic objectives, develop strategies, business plans and advice. Takes decisions on difficult and contentious ED&I issues where there may be a number of courses of action Strategic thinking - ability to anticipate and resolve problems before they arise Planning and Organisation Skills Essential Organisational and programme management skills, with the ability to manage priorities and achieve delivery against challenging deadlines Planning and organisation of a broad range of complex ED&I activities or programmes, some of which are ongoing, which require the formulation and adjustment of plans Demonstrable successful skills in delivering medium/large scale programmes and projects for significant change Analytical and Judgement Skills Essential Deal with frequent interruptions requiring changes within work patterns and be flexible and adaptable Commitment and drive to deliver and continually improve a patient centred service Innovative, enthusiastic and progressive Able to work in a flexible manner as and when required Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Milton Keynes University Hospital NHS Foundation Trust Address HR - Business Partners (Dept) Milton Keynes MK6 5LD Employer's website https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)