Kenect Recruitment are looking for a talented and experienced Retail Store Manager based in Blackburn
Key Requirements
* Must have Value Retail / Supermarket Experience
* Previous Management or Supervisor role in similar setting
* Works well under pressure
Key Responsibilities
* The recruitment, training, and development of all colleagues.
* Take accountability for shrinkage.
* Administration of Maxtime, responding to emails & other basic admin.
* Publishing Rota's two weeks in advance & authorising holidays within adequate time.
* Ensuring you and others adhere to health and safety policies and procedures.
* Ensuring your store is H&S compliant.
* Take responsibility for reporting and chasing up any IT, H&S or maintenance issues.
* Ensuring the front and back of house is clean and tidy at all times.
* Cash and banking - completing in a timely manner whilst adhering to policies and procedures.
* Create a positive working environment for colleagues.
* Create a positive experience for all customers.
* Supporting and managing sales assistants to assist customers efficiently and politely.
* Assisting and managing sales assistants to ensure they are productive in the warehouse whilst maintaining cleanliness.
* Handling feedback, queries, and complaints from customers in a timely and professional manner.
* Policing visual merchandising and replenishment standards.
* Adhering to, and ensuring others adhere to loss prevention policies and procedures.
* Developing Assistant Managers and Supervisors and supporting their growth within the Company.
* Communicating effectively with Area Manager and other areas of the business to ensure the smooth operation of your store and prevent potential issues.
* Ensure the compliance of right to work.
Behaviours
* Patience and the ability to meet deadlines under pressure.
* Excellent customer service skills and the ability to maintain a customer-focused environment.
* Ability to collaborate with different people and as part of a team.
* Communication skills, including written and verbal communication.
* Leadership skills to motivate the team of Assistant Managers, Supervisors and Sales Assistants to drive results.
* Commitment to continuous learning and the ability to adapt to changing circumstances.
* Empathy and approachability for all team members.
* Create an environment for people to thrive.
This is an excelent opportunity to join this growing Company - Contact Carla on 01254 369 733 or 07504 006 877 (whatsapp) or email C.V to blackburn "at" kenectrecruitment. co. uk