£34,500 per annum (full time equivalent)
40 hours per week (will consider part time applications at 25 hours per week)
Ormskirk, Lancashire
Who are Think Tank Academy?
Think Tank Academy is the UK's leading provider in Health and Social Care. Our mission is to empower excellence in care across-the-board; child, adult, and health. We support continuing professional development (CPD) for all care workers, creating innovative learning platforms, providing access to conferences and events to connect the sector, and providing empowerment opportunities to support development.
We offer innovative training solutions for the Residential Childcare, Healthcare, Sports, and Business sectors. Our suite of 150+ 2D and 3D online, virtual classroom, and face-to-face courses is designed and developed by our dedicated team of specialist trainers and content creators.
Our ground-breaking new Learner Management System (LMS) provides employers and staff with a state-of-the-art platform to schedule, manage, and monitor achievement of continuous professional development (CPD). CPD Accreditation recognises that Think Tank Academy provides a structured, highly effective approach to learning that enables those in the social care sector to stay current with best practices, new technologies, and the evolving needs of those in care.
Location: Headquarters, Exceptional Care Ltd, Malthouse Business Centre, 48 Southport Road, Ormskirk, England, Lancashire, L39 1QR
Date Posted: 20th January 2025
Closing Date: 22nd February 2025
Job Type: Full time
About the role
Main Responsibilities (but not exhaustive)
1. To lead on the delivery of training.
2. To work proactively to promote the organisation and its services.
3. To build and maintain positive relationships with customers, colleagues, partners, and external agencies to maintain business flow.
4. To work consultatively with internal and external customers, management, and outside agencies to identify future and current training needs.
5. To liaise with management in the planning and delivery of training programmes.
6. To manage, train, mentor, and coach external trainers to add value through the quality of training provided.
7. To conduct observations of training delivery.
8. To measure and monitor the effectiveness of learning programmes, training activities, practices, and processes to ensure an appropriate return on the investment in line with the organisation’s values.
9. To report back to management on course feedback and key learnings. To keep a record of feedback and key learning to support the improvement of training courses and delivery.
10. To provide opportunities for ongoing personal development of training courses, keeping up to date on current internal and external projects, procedures, and regulations.
11. To proactively research current training in the market.
12. To design, implement, and deliver bespoke training programmes and competency assessments.
13. To maintain a database of potential learners and attendees for the courses.
What we are looking for:
1. Knowledge of teaching and the ability to design courses.
2. Business management skills.
3. English, maths & ICT at L2.
4. Good interpersonal and communication skills, both verbal and written.
5. The ability to work under pressure and prioritise tasks and workload.
6. Experience in event organisation and management.
7. Good presentation skills and attention to detail.
8. Good IT skills, including Excel, Word, PowerPoint, and Outlook.
9. Full, clean driving licence.
10. Enhanced DBS.
Benefits and Incentives
* Comprehensive, paid induction training through our sister company Think Tank Academy.
* Consistent support, training, and development within our organisation.
* Employee Assistance Programme.
* Outstanding service employee of the year award - £3,000 voucher based award.
* Employee of the month award.
* Paid Blue Light care on completion of induction for the first year of employment.
* Cycle to work program.
* Long Service award - £200 for 2 years, £400 for 5 years, and £600 for 10 years (all of which include increased annual leave and will be paid by a gift voucher of your choice).
* Length of Service Holiday Scheme – Awarding up to an additional 3 days paid leave per year with continued service, above Statutory Entitlement.
* Refer a Friend Scheme offering £100 for every person you successfully recommend.
* Free Gym Membership, including group classes.
Exceptional Care
PRIDE in our work, our professionalism, our young people, and our organisation. Exceptional Care is a children’s care home provider based in the Northwest of England. We work with children from ages 8 to 17 years with complex needs.
Our aim is to identify, understand, and meet the needs of the individual Young People in our care. We believe that consistency in care is paramount to Young People with complex needs, and we are committed to developing and maintaining good communicative relationships with the Young People in our care.
Join us in our mission to transform lives, one exceptional care moment at a time.
We believe that when our team is empowered and passionate about what they do, it resonates in the exceptional care they provide. With a focus on work-life balance, mutual respect, and inclusivity, we're not just building a team, but a family dedicated to making a profound impact on the lives of those we serve.
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