SP208657 - Outpatient Clinic Receptionist
Join to apply for the SP208657 - Outpatient Clinic Receptionist role at NHS Ayrshire & Arran.
An exciting opportunity has arisen to join the Outpatient Administration team for NHS Grampian across various sites including Aberdeen Maternity Hospital, Aberdeen Royal Infirmary, Royal Aberdeen Children’s Hospital, and Woodend General Hospital.
We have a Band 2 Outpatient Receptionist post available as follows:
1. 37 Hours, Monday to Thursday 08:30 to 17:00 and Friday 08:30 to 16:30
We are looking to recruit a motivated and enthusiastic individual to provide administrative support to the Outpatients Department. The role will involve:
1. Dealing with telephone enquiries from patients
2. Processing GP referrals
3. Preparing clinic lists and paperwork for upcoming clinics
4. Assisting clinic coordinators with booking appointments from outpatient waiting lists
5. Performing general administrative duties
Applicants must be able to demonstrate good customer service skills, a polite telephone manner, and the ability to work as part of a team. You should have the ability to work well under pressure during times of staff shortages, and a flexible approach to the needs of the department is essential.
Applicants must have the ability to deal with service users and colleagues in a confident, caring, and empathetic manner both over the phone and in person. You should be well-organised and methodical with excellent communication, interpersonal, and IT skills to cope with the demands of a busy clinic reception.
Please ensure that you read the job description and personal specification and tell us in the supporting statement how your past experience relates to this role and why you think you should be considered.
For an informal discussion about the above post, please telephone Mandy Hay on 01224 558849.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries: Hospitals and Health Care
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