IT Field Engineer Department: Information Technology Reporting Structure: Reports to IT Manager Location: Hybrid (working at clients in and around the Richmond area) Job Summary: We are seeking a highly skilled IT Field Engineer to join our clients' team in the Information Technology department. The ideal candidate will be responsible for providing on-site technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our clients' IT systems. Benefits: Salary: £35000 - £45000 per annum depending on experience 40 days of annual leave Opportunity to join the partnership scheme and become eligible to receive a share in the profits of the business Company fuel card for business use Responsibilities: Provide on-site technical support to clients Install, configure, and maintain hardware and software Troubleshoot and resolve IT issues Ensure the security and integrity of IT systems Collaborate with team members to improve IT processes Qualifications : Bachelor's degree in Computer Science or related field 5 years of experience in 3rd Line IT support Previous Field experience is essential Strong knowledge of hardware and software systems Excellent problem-solving skills Ability to work independently and as part of a team Configure and implement cyber essentials and GDPR security standards (mandatory) Office 365 Cloud (Email, SharePoint, Teams, OneDrive) (mandatory) Network Infrastructure maintenance and installations (Routers, Switches, AP’s, DHCP, DNS, TCP/IP, Firewalls, VLAN’s) Azure administration and implementations Valid drivers license and own vehicle (mandatory) PC Specifications: The company has a BYOD (bring your own device) policy and requires all staff to have a minimum of: Windows 11 12 GB Ram minimum SSD 256GB minimum Generation, depending on processor family: i9 - 8th gen i7 - 8th gen i5 - 8th gen i3 - 10th gen If you are a motivated IT professional with a passion for technology and a desire to provide exceptional service to clients, we want to hear from you