Introduction Retirment Village and Aged Care Facility in the heart of Western Sydney. Located in Penrith, we provide exceptional care in a warm and friendly environment. Our Community has been designed to complement lifestyle and wellbeing of our residents. We have an exciting opportunity for a passionate and motivated person to join our team. Description The Concierge plays a key role in our organisation. As first point of contact for our residents and guests, you will ensure all enquires are dealt with in a polite, friendly and efficient manner and you will go above and beyond to greet and direct every guest and enquiry in a five-star manner. This position involves a wide range of administrative tasks, including reception and assisting management with the operations of the Retirement Village. Projecting a positive image of the organisation is required at all times. We are looking to fill two roles over a 7 day roster. The successful candidate/s need be to be willing to work outside business hours (evenings and weekends). What we are looking for: Pleasant telephone manner with experience operating a switchboard Dedicated to providing exceptional customer service Can do attitude Strong administrative skills including word processing, data entry, filing and photocopying Experience in the use of MS Office programs Experience in following and maintaining established office administrative systems Excellent communication skills Awareness and knowledge of confidentiality and privacy practices Valid Australian Driver's Licence Cleared Criminal Record Check obtained within 12 months Someone who takes initiative and has a high level of accuracy and attention to detail Skills And Experiences Knowledge and experience: Minimum of 3 years’ experience in a similar role (essential) Exceptional written and verbal communication Advanced computer literacy (Excel, Word, and PowerPoint) Understanding of accounting process Skilled in prioritising and problem solving If you are looking to be part of a team that has great culture and a friendly environment, email your application including your resume and cover letter. Only successful applicants will be contacted for an interview.